Adventureland Park 2027 - Park Services Host

Palace Entertainment • Altoona, PA

6d • Onsite

About The Position

The Park Services Host helps keep Adventureland’s public areas clean, safe, and presentable. The role includes cleaning and disinfecting indoor and outdoor spaces, performing routine and rotating cleaning tasks, maintaining supplies and landscaping, and completing basic maintenance duties. Hosts also provide guest assistance, monitor for safety hazards, protect and return lost property, and maintain records of completed work and safety inspections. Duties may be performed independently or as part of a team and may include operating motorized equipment.

Requirements

• Must be at least 18 years old to comply with Iowa Child Labor Laws.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Reliable transportation to and from work for scheduled shifts.
• A valid driver’s license and good driving record if operating vehicles.
• Ability to safely and efficiently operate motorized vehicles and equipment.
• Ability to comply with uniform policies and park guidelines.
• Strong attention to detail and a desire to keep the park clean and presentable.
• Ability to safely and properly use cleaning equipment, including brooms, mops, and chemicals.
• Positive attitude, eagerness to learn, and professional image.
• Exceptional customer service skills and ability to handle questions, problems, issues, and concerns positively and professionally.
• Ability to follow directions, multitask, and work both independently and as part of a team.
• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods and remain on feet for most of the workday.
• Ability to carry, push, pull, lift, and hold objects weighing 50 pounds or more.
• Ability to consistently use hands to grasp, control, and move objects or tools.
• Ability to see details of objects more than a few feet away.
• Ability to read, write, and speak fluent English.

Nice To Haves

• Spanish or other bilingual language skills.

Responsibilities

• Maintain the cleanliness of outdoor park areas and indoor office spaces.
• Complete cleaning tasks according to training, Standard Operating Procedures, and assigned schedules.
• Clean and disinfect public areas, including walkways, restrooms, offices, food stands, host dining facilities, ride areas, and lockers.
• Assist guests with questions or issues and provide exceptional customer service.
• Keep park pathways free of litter, return food trays to food stands, and maintain clean condiment and food line areas.
• Clean trash receptacles and empty them regularly.
• Check restroom toilet paper and soap dispensers and replace supplies.
• Sweep, mop, and scrub interior floors.
• Operate a trash compactor and, as needed, golf carts, vehicles, or other motorized equipment.
• Perform basic maintenance tasks, such as unclogging toilets or changing light bulbs.
• Promptly report maintenance problems to the appropriate authorities.
• Maintain park landscaping by pulling weeds and watering flowers; keep benches and flowerbeds free of debris.
• Properly handle, label, and store cleaning chemicals and supplies.
• Protect guests’ belongings and promptly deliver lost-and-found items.
• Monitor the park for safety hazards, including wet floors and tripping hazards.
• Maintain records of completed work and safety inspections.
• Ensure ADA standards are met in each location.
• Perform other duties and special projects assigned by leadership.

Benefits

• Flexible schedule.
• Ability to cross-train and learn skills across various departments.
• Free admission to Adventureland Theme Park/Waterpark and select parks on days off.
• Invitations to exclusive company-sponsored host events throughout the season.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed