Hebrew Speaking Customer Service Agent - Work In Sofia, Bulgaria

Mercier Consultancy Group

23h • Onsite

About The Position

Mercier Consultancy Group is seeking a motivated professional for a Hebrew Speaking Customer Service Agent position in Bulgaria. This role within the Customer Support Services industry offers a unique opportunity to build your career in a dynamic international environment while enjoying a premium, fully supported relocation experience. Living in Bulgaria offers a perfect blend of historic charm and modern city living, making it one of the most exciting hubs for Hebrew-speaking jobs in Europe. You will discover that Bulgaria boasts a vibrant social scene, breathtaking nature, and a very comfortable Mediterranean climate, allowing you to enjoy a high quality of life outside of your professional commitments. Choosing a career in Bulgaria means joining a booming international community where your professional skills are highly valued. Whether you are indulging in local delicacies or exploring the beautiful landscapes of the region, relocating to Bulgaria provides the perfect environment to thrive. We look forward to helping you embark on this journey with the Hebrew Speaking Customer Service Agent position in Bulgaria.

Requirements

• Native or fluent Hebrew (spoken and written) is mandatory for this role.
• A strong passion for excellence within the Customer Support Services industry.
• Excellent communication skills and the ability to handle high-pressure situations with ease.
• Valid EU passport (mandatory requirement for relocation).
• Strong proficiency in English for daily corporate communication.
• Ability to relocate to Sofia for this on-site opportunity.

Responsibilities

• Provide high-quality support to customers via phone, email, and live chat within the Customer Support Services sector.
• Resolve complex inquiries with precision while maintaining the professional standards of the brand.
• Ensure customer satisfaction by delivering efficient and personalized solutions in Hebrew.
• Collaborate with cross-functional teams to streamline service processes and enhance the user experience.
• Maintain detailed records of customer interactions using internal CRM systems.
• Stay updated on service policies and product knowledge to provide accurate information to all clients.
• Contribute to the positive and high-performing culture of our international team in Sofia.

Benefits

• Competitive Monthly Salary
• Fully Paid Training programs to ensure your success.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move seamless.
• Attractive Monthly Performance Bonus based on your professional results.
• Ongoing professional development and career progression opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed