Heavy Equipment Service Technician Master (Fire)

City of Charlotte•Charlotte, NC

1d•$30 - $43

About The Position

The City of Charlotte’s Fleet Management Division is seeking a Master Diesel Technician to support Fleet Management and the Charlotte Fire Department. This position evaluates, inspects, diagnoses, and repairs fire apparatus and equipment. The Master-level technician performs advanced diagnosis and repair of electronically controlled diesel engines, modern electrical systems, air and braking systems, complex hydraulic systems, and other systems specific to fire apparatus and support equipment. The role uses fleet maintenance software to document work, interprets manuals and electrical diagrams, uses diagnostic software, and maintains a safe and clean work environment. The technician must support a 24-hour on-call schedule, including weekends and holidays, for seven consecutive days in a four-week rotation. The City describes its garages as equipped with modern column lifts, factory diagnostic software, and tooling, and its fleet as comprising more than 7,000 assets. Candidates must meet the stated education and experience requirements and be able to obtain specified licenses and certifications within the stated timeframes. The position also requires occasional out-of-town travel for work or training, and the ability to work holidays, some weekends, and overtime.

Requirements

High school diploma or GED with five years of relevant work experience, or an equivalent combination of education and relevant experience providing the knowledge, skills, and abilities needed for the job.
Ability to communicate clearly with technicians, vendors, staff, customers, and peers, and to follow oral and written instructions.
Knowledge of methods, tools, and materials used to maintain and repair fire apparatus, fire pumps, aerial devices, and Class 8 diesel-powered chassis.
Ability to work without direct supervision.
Knowledge of occupational hazards and trade safety precautions.
Ability to lift up to 75 pounds of equipment and/or tools.
Valid North Carolina driver’s license and ability to obtain a Class B CDL within 180 days of hire.
Ability to obtain a North Carolina State Inspector’s license within 180 days of hire.
Ability to obtain ASE Heavy/Medium Truck Master certification within 12 months of hire.
Ability to obtain an AC Recovery & Recycling License within 180 days of hire.
Ability to travel out of town occasionally for work or training.
Must pass background and motor vehicle license checks.
Ability to work holidays, some weekends, and overtime.
Must have basic hand tools and tool storage upon hire.

Nice To Haves

Degree or certification from an accredited technical school, college, or university.
ASE Heavy/Medium Truck Master status.
Manufacturer training certification related to fire apparatus.
Emergency Vehicle Technician certification in the Fire Apparatus series.
At least three years of experience related to heavy truck and diesel engine repair.
At least two years of experience related to fire apparatus maintenance and repair.

Responsibilities

Evaluate, inspect, diagnose, and repair fire apparatus and equipment for the Fleet Management Division.
Perform advanced diagnosis and repair of electronically controlled diesel engines, electrical systems, air and braking systems, hydraulic systems, and other complex systems on Charlotte Fire Department apparatus and support equipment.
Use fleet maintenance software to accurately document work performed.
Interpret manuals and electrical diagrams and use diagnostic software.
Maintain a safe and clean work environment.
Support the 24-hour on-call schedule for seven consecutive days in a four-week rotation, including holidays and weekends.
Follow safety procedures.
Resolve customer complaints related to vehicle repairs and maintenance.
Establish and maintain effective working relationships with employees, vendors, and customers.