Heavy Equipment Field Mechanic

Empire Cat•Mesa, AZ

About The Position

Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field, and prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures involving machine and engine systems and their components. The role requires working in adverse weather conditions and accepting out-of-town assignments that involve extended overnight stays. Communicate equipment conditions, problems, recommendations, and repair information to associates, clients, and management. The position requires maintaining client relations, preparing service reports, planning and controlling repair costs, keeping company equipment clean and orderly, and following safety policies and company procedures. The mechanic must own and maintain required personal tools, learn and use Empire, Caterpillar, and allied product procedures and systems, and may provide on-the-job training to technicians and helpers. Additional duties include making warranty recommendations, traveling to remote locations, working overtime as needed, and performing other related duties as assigned. This is a safety-sensitive position. Work regularly involves moving mechanical parts, high or precarious places, and outdoor weather conditions. Wet or humid conditions, extreme cold, extreme heat, and loud noise are also part of the work environment.

Requirements

High school diploma or General Education Degree (GED).
Current driver's license.
Required DOT licensing, medical card, and endorsements as vehicle size dictates.
Minimum of 6 months of related experience.
Completion of TRAIN test evaluation.
Ability to speak, read, comprehend, and write in English.
Demonstrated technical skill competence.
Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
Knowledge of CAT machine components and systems.
Ability to communicate verbally and in writing about vehicle, component, and equipment conditions, problems, recommendations, and repair processes.
Ability to work cooperatively and communicate effectively.
Ability to obtain and maintain a CDL if required by state or federal law.
Acceptable attendance to meet company standards and requirements.
Ability to lift and/or move up to 60 pounds.
Ability to meet the physical demands of sitting, using hands, talking or hearing, standing, walking, reaching, climbing or balancing, and stooping or kneeling.
Specific vision abilities including close, distance, and peripheral vision.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment and components.
Prepare equipment for delivery.
Maintain good client relations and support corporate marketing objectives.
Prepare service reports.
Plan and control the cost of repair jobs.
Keep company equipment clean and orderly.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Own and maintain required personal tools.
Learn and use Empire, Caterpillar, and allied product procedures and systems.
Maintain a current MSHA card if the work area requires it.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Clarify instructions and discuss job scope or progress with appropriate individuals.
Work overtime as needed and travel to remote locations as needed.
Perform other related duties as assigned and promote corporate values.