Heavy Equipment Field Mechanic

Empire Southwest•Mammoth Lakes, CA

9d•$30 - $57•Onsite

About The Position

Repair, recondition, and service Caterpillar and other Empire allied machines, systems, and components in the field, and prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures involving machines, engines, systems, and components. The role may involve working in adverse weather, traveling to remote locations, and accepting out-of-town assignments requiring extended overnight stays. Communicate equipment conditions, problems, recommendations, and repair information to associates, clients, and management. The position is safety-sensitive and requires maintaining client relations, following company policies and safety standards, and keeping company equipment clean and orderly. Work schedule is provided by the leader. This is a first/day-shift, in-field role.

Requirements

At least six months of related experience in a similar role and environment.
High school diploma or GED.
Valid/current driver’s license.
Ability to speak, read, write, and comprehend English.
Successful completion of the TRAIN/eTRAIN skills assessment.
Excellent client service skills and the ability to work cooperatively and communicate effectively.
Demonstrated technical skill competence and knowledge of CAT machine components and systems.
Ability to operate and understand diagnostic equipment, including computerized instrumentation.
Own and maintain required personal tools.
Keep safety a priority and maintain attendance that meets company standards.
Required DOT licensing, medical card, and endorsements as dictated by vehicle size.
Ability to obtain and maintain a CDL if required by state or federal law.
Appropriate conduct and grooming in accordance with company policy.

Nice To Haves

At least five years of heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrains, engines, and Tier IV emissions systems, as well as failure analysis and warranty claim procedures.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment and components.
Prepare equipment for delivery and prepare service reports.
Plan and control the cost of repair jobs.
Maintain good client relations and support corporate marketing objectives.
Maintain company equipment in a clean and orderly condition.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Learn and use Empire, Caterpillar, and allied-product procedures and systems.
Maintain a current MSHA card if required by the work area.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Clarify instructions and discuss the scope or progress of jobs with appropriate individuals.
Work overtime as needed and travel to remote locations as needed.
Accept out-of-town assignments requiring extended overnight stays.
Perform other related duties as assigned and promote corporate values.