Heavy Equipment Field Mechanic

Empire Cat•Eloy, AZ

About The Position

Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field, and prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures involving machines, engine systems, and their components. The position may involve adverse weather, remote travel, out-of-town assignments with extended overnight stays, and overtime as needed. The employee communicates equipment conditions, problems, repair processes, and recommendations to associates, clients, and management. This is a safety-sensitive position. The employee must follow applicable safety policies and company policies, procedures, and standards, maintain company equipment in clean and orderly condition, and promote corporate values. Duties also include maintaining required personal tools, preparing service reports, planning and controlling repair-job costs, making warranty recommendations, and providing on-the-job training to technicians and helpers as assigned. The role requires a high school diploma or GED, a current driver’s license, required DOT licensing, medical card and endorsements as applicable to vehicle size, at least six months of related experience, completion of a TRAIN test evaluation, and the ability to communicate in English. A CDL and forklift operation may be required when applicable.

Requirements

High school diploma or General Education Degree (GED).
Current driver’s license.
Required DOT licensing, medical card, and endorsements as dictated by vehicle size.
Minimum of 6 months of related experience.
Completion of TRAIN test evaluation.
Ability to speak, read, comprehend, and write in English.
Technical skill competence and knowledge of CAT machine components and systems.
Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
Ability to communicate verbally and in writing about equipment conditions, problems, recommendations, and repair processes.
Ability to work cooperatively and communicate effectively.
Ability to obtain and maintain a CDL if required by state or federal law.
Acceptable attendance to meet company standards and requirements.
Ability to meet the physical demands of the job, including lifting and/or moving up to 50 pounds.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment, machines, systems, components, and engines.
Prepare equipment for delivery and prepare service reports.
Plan and control the cost of repair jobs.
Maintain good client relations and support corporate marketing objectives.
Keep company equipment clean and orderly, work safely, and comply with applicable safety and company policies, procedures, and standards.
Maintain required personal tools and learn and use Empire, Caterpillar, and allied product procedures and systems.
Maintain a current MSHA card if the work area requires it.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations and communicate with appropriate individuals to clarify instructions or discuss job scope and progress.
Work overtime as needed and travel to remote locations, including out-of-town assignments requiring extended overnight stays.
Perform other related duties as assigned and work within and promote corporate values.