Heavy Equipment Field Mechanic
About The Position
Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field, and prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures involving machines, engines, systems, and components. The role may involve working in adverse weather, traveling to remote locations, and accepting out-of-town assignments that require extended overnight stays. Communicate equipment conditions, problems, repair processes, and recommendations to associates, clients, and management. This is a safety-sensitive position.
Requirements
- At least six months of related experience in a similar role and environment.
- High school diploma or General Education Degree (GED).
- Ability to speak, read, write, and comprehend English.
- Valid, current driver’s license.
- Ability to successfully complete the skills assessment (eTRAIN/ TRAIN test evaluation).
- Excellent client service skills.
- Own and maintain required personal tools.
- Demonstrated technical skill competence.
- Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
- Knowledge of CAT machine components and systems.
- Ability to work cooperatively and communicate effectively.
- Ability to obtain and maintain a CDL if required by state or federal law.
- Required DOT licensing, medical card, and endorsements as dictated by vehicle size.
- Acceptable attendance to meet company standards and requirements.
- Ability to perform the physical demands of the role, including lifting or moving up to 50 pounds.
Nice To Haves
- At least five years of heavy equipment technician experience, preferably in a dealership environment.
- Caterpillar work experience.
- Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrain, engines, Tier IV emissions systems, failure analysis procedures, and warranty claims procedures.
- Forklift certification, if required for operation.
Responsibilities
- Troubleshoot and diagnose equipment malfunctions and failures.
- Repair, recondition, and maintain equipment and components.
- Prepare equipment for delivery.
- Maintain good client relations and support corporate marketing objectives.
- Prepare service reports.
- Plan and control the cost of repair jobs.
- Maintain company equipment in a clean and orderly condition.
- Work safely and comply with applicable safety policies, company policies, procedures, and standards.
- Learn and use Empire, Caterpillar, and allied product procedures and systems.
- Maintain a current MSHA card if required by the work area.
- Provide on-the-job training to technicians and helpers as assigned.
- Make warranty recommendations.
- Communicate with appropriate individuals to clarify instructions or discuss job scope or progress.
- Work overtime as needed and travel to remote locations as needed.
- Perform other related duties as assigned and promote corporate values.
- Maintain required personal tools.
- Operate a forklift if required and appropriately certified.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
