Heavy Equipment Field Mechanic

Empire Southwest•Prescott, AZ

9h•$27 - $51•Onsite

About The Position

Repair, recondition, and service Caterpillar and other Empire-line allied machines, systems, and components in the field, and prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures in machine and engine systems and components. The role involves working outdoors in adverse weather, traveling to remote locations, and accepting out-of-town assignments that may require extended overnight stays. Communicate equipment conditions, problems, repair processes, and recommendations to associates, clients, and management. Work overtime as needed and provide on-the-job training to technicians and helpers when assigned. This is a safety-sensitive position. Empire describes its culture through the values Safety, Respect, Integrity, Teamwork, Excellence, Stewardship, and Astonishment. The company is an equal opportunity employer and states that reasonable accommodations are available during the employment process.

Requirements

At least six months of related experience in a similar role and environment.
High school diploma or GED.
Ability to speak, read, write, and comprehend English.
Valid/current driver’s license.
Ability to successfully complete the TRAIN test evaluation (also described as an eTRAIN skills assessment).
Excellent client service skills and ability to work cooperatively and communicate effectively.
Demonstrated technical skill competence.
Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
Knowledge of Caterpillar machine components and systems.
Own and maintain required personal tools.
Keep safety a priority and meet company attendance standards.
Required DOT licensing, medical card, and endorsements as determined by vehicle size.
Ability to obtain and maintain a CDL if required by state or federal law.
Ability to work overtime and travel to remote locations as needed.
Ability to work in adverse weather conditions and accept assignments requiring extended overnight stays.
Physical ability to sit, use hands, talk or hear, stand, walk, reach, climb or balance, stoop or kneel, and lift or move up to 50 pounds.
Vision abilities including close, distance, and peripheral vision.
May be required to operate a forklift with appropriate certification(s).

Nice To Haves

At least five years of heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment and components.
Prepare equipment for delivery and prepare service reports.
Maintain good client relations and support corporate marketing objectives.
Plan and control the cost of repair jobs.
Keep company equipment clean, orderly, and in good condition.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Learn and use Empire, Caterpillar, and allied-product procedures and systems.
Maintain a current MSHA card if required by the work area.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with appropriate individuals to clarify instructions or discuss job scope and progress.
Travel to remote locations and accept out-of-town assignments requiring extended overnight stays as needed.
Work overtime as needed.
Perform other related duties as assigned and promote corporate values.