Heavy Equipment Field Mechanic

Empire Southwest•Mesa, AZ

10d•$29 - $54•Onsite

About The Position

Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field, and prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures in machine and engine systems and their components. The role involves work in adverse weather conditions as needed, accepting out-of-town assignments that require extended overnight stays, and communicating equipment conditions, problems, instructions, and recommendations to associates, clients, and management. This is an in-field position with a first-shift designation. The work schedule will be provided by the leader. The role may require overtime and travel to remote locations. Pay is listed at $28.80–$54.32 per hour; the specific rate and position grade depend on applicable differentials and the candidate’s experience and skill. The position is safety-sensitive and requires maintaining safety practices and company policies. Empire Southwest is an equal opportunity employer and provides reasonable accommodations during the employment process.

Requirements

At least six months of related experience in a similar role and environment.
High school diploma or GED.
Current, valid driver’s license.
Ability to speak, read, write, and comprehend English.
Ability to successfully complete the TRAIN test evaluation (also referred to as the eTRAIN test).
Excellent client service skills.
Demonstrated technical skill competence.
Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
Knowledge of CAT machine components and systems.
Ability to work cooperatively and communicate effectively.
Ability to obtain and maintain a CDL if required by state or federal law.
Required DOT licensing, medical card, and endorsements as dictated by vehicle size.
Own and maintain required personal tools.
Maintain attendance that meets company standards and requirements.
Ability to meet the physical demands of the job, including lifting and/or moving up to 50 pounds.
Forklift operation may be required, with appropriate certification(s).

Nice To Haves

At least five years of heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrain, engines, and Tier IV emissions systems, as well as failure analysis and warranty claims procedures.
Current MSHA card if required by the work area.
CDL, if required by state or federal law.
Forklift certification(s), if forklift operation is required.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment and components.
Prepare equipment for delivery.
Maintain good client relations and support corporate marketing objectives.
Prepare service reports.
Plan and control the cost of repair jobs.
Keep company equipment clean and orderly.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Learn and use Empire, Caterpillar, and allied product procedures and systems.
Maintain a current MSHA card if the work area requires it.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with appropriate individuals to clarify instructions or discuss the scope or progress of a job.
Work overtime as needed.
Travel to remote locations as needed and accept out-of-town assignments requiring extended overnight stays.
Perform other related duties as assigned.
Work within and promote corporate values.