Heavy Equipment Field Mechanic
About The Position
Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field, and prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures involving machines, engines, systems, and components. The role may involve working in adverse weather, accepting out-of-town assignments with extended overnight stays, traveling to remote locations, and working overtime as needed. Communicate equipment conditions, problems, recommendations, and repair processes to associates, clients, and management. This is a safety-sensitive position.
Requirements
- High school diploma or GED.
- Current driver’s license.
- Minimum of 6 months of related experience.
- Completion of TRAIN test evaluation.
- Ability to speak, read, comprehend, and write in English.
- Ability to communicate verbally and in writing about equipment conditions, problems, recommendations, and repair processes.
- Demonstrated technical skill competence.
- Knowledge and ability to operate and understand diagnostic equipment, including computerized instrumentation.
- Knowledge of CAT machine components and systems.
- Ability to work cooperatively and communicate effectively.
- Ability to obtain and maintain a CDL if required by state or federal law.
- Required DOT licensing, medical card, and endorsements as dictated by vehicle size.
- Acceptable attendance meeting company standards and requirements.
- Ability to meet the physical demands of the role, including lifting and/or moving up to 60 pounds.
- Ability to work in the listed conditions, including exposure to moving mechanical parts, high or precarious places, outdoor weather, wet or humid conditions, extreme cold and heat, and loud noise.
Nice To Haves
- At least five years of heavy equipment technician experience, preferably in a dealership environment.
- Caterpillar work experience.
- Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrains, engines, and Tier IV emissions systems.
- Experience with failure analysis procedures and warranty claims procedures.
Responsibilities
- Troubleshoot and diagnose equipment malfunctions and failures.
- Repair, recondition, and maintain equipment and components.
- Prepare equipment for delivery and prepare service reports.
- Maintain good client relations and support corporate marketing objectives.
- Plan and control the cost of repair jobs.
- Keep company equipment clean, orderly, and in good condition.
- Work safely and comply with applicable safety policies and company policies, procedures, and standards.
- Own and maintain required personal tools.
- Learn and use Empire, Caterpillar, and allied-product procedures and systems.
- Maintain a current MSHA card if the work area requires it.
- Provide on-the-job training to technicians and helpers as assigned.
- Make warranty recommendations.
- Clarify instructions and discuss job scope or progress with appropriate individuals.
- Work overtime and travel to remote locations as needed.
- Perform other related duties as assigned and promote corporate values.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
