Heavy Equipment Field Mechanic
About The Position
Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field, and prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures involving machine and engine systems and their components. The role may require working in adverse weather, accepting out-of-town assignments involving extended overnight stays, traveling to remote locations, and working overtime as needed. Communicate equipment conditions, problems, instructions, and recommendations to associates, clients, and management. The position is designated as safety-sensitive.
Requirements
- At least six months of related experience in a similar role and environment.
- High school diploma or GED.
- Ability to speak, read, write, and comprehend English.
- Valid, current driver's license.
- Ability to successfully complete the TRAIN test evaluation (eTRAIN test).
- Excellent client service skills.
- Own and maintain required personal tools.
- Demonstrated technical skill competence.
- Ability to operate and understand diagnostic equipment, including computerized instrumentation.
- Knowledge of CAT machine components and systems.
- Ability to work cooperatively and communicate effectively.
- Ability to obtain and maintain a CDL if required by state or federal law.
- Required DOT licensing, medical card, and endorsements as vehicle size dictates.
- Acceptable attendance in accordance with company standards and requirements.
- Ability to perform the physical demands of the job, including lifting or moving up to 50 pounds.
Nice To Haves
- At least five years of heavy equipment technician experience, preferably in a dealership environment.
- Caterpillar work experience.
- Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrain, engines, and Tier IV emissions systems.
- Experience with failure analysis procedures and warranty claims procedures.
- Forklift operation certification, if required to operate a forklift.
Responsibilities
- Troubleshoot and diagnose equipment malfunctions and failures.
- Repair, recondition, and maintain equipment and components.
- Prepare equipment for delivery.
- Maintain good client relations and support corporate marketing objectives.
- Prepare service reports.
- Plan and control the cost of repair jobs.
- Maintain company equipment in clean and orderly condition.
- Work safely and comply with applicable safety policies, company policies, procedures, and standards.
- Learn and use Empire, Caterpillar, and allied product procedures and systems.
- Maintain a current MSHA card if the work area requires it.
- Provide on-the-job training to technicians and helpers as assigned.
- Make warranty recommendations.
- Communicate with appropriate individuals to clarify instructions or discuss the scope or progress of a job.
- Travel to remote locations and work overtime as needed.
- Perform other related duties as assigned and promote corporate values.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
