Heavy Duty Truck Parts Specialist

Auto Wares Group•Bad Axe, MI

About The Position

The Heavy Duty Truck Parts Specialist supports the growth of the Heavy Duty Parts business in Bad Axe, Michigan, providing customers with parts expertise and service. The role works with a dynamic team at a full-line heavy-duty truck distributor and collaborates with Territory Sales Managers and management to identify sales opportunities, support customers, and expand the Heavy Duty Parts program. The company describes its approach as the “Never Say No” Philosophy and emphasizes employee development and career growth.

Requirements

At least 5 years of experience in Heavy Duty Parts.
Ability to source and identify Heavy Duty Truck parts effectively.
Excellent communication and interpersonal skills, with a customer-centric approach.
Ability to collaborate effectively with team members and management.
Strong organizational skills and attention to detail.
Ability to thrive in a fast-paced, dynamic work environment.

Nice To Haves

Comprehensive Heavy Duty Parts knowledge covering all makes.

Responsibilities

Use Heavy Duty Parts experience to provide comprehensive support to customers.
Gather information efficiently to locate and identify required Heavy Duty Truck parts.
Collaborate with Territory Sales Managers to identify sales opportunities and engage customers about the company’s Heavy Duty offerings.
Follow up promptly and effectively with customers to ensure accurate part selection and exceptional service.
Assist management in developing sales promotions to grow Heavy Duty sales.
Work with management to establish Heavy Duty inventories tailored to the stores supported and based on customer demand.
Make outbound sales calls daily and use sales promotions to develop Heavy Duty sales leads.