Heavy-Duty Truck Sales Specialist

Quality Truck Care Center•Fond Du Lac, WI

2d•Onsite

About The Position

Quality Truck Care Center is seeking a Heavy-Duty Truck Sales Specialist for its expanding De Pere location. The company is family-owned and operated and has served Wisconsin’s trucking industry since 1986. It represents Western Star, Autocar, and XCMG, and is certified in Detroit, Cummins, CAT, Allison, and Detroit Transmissions & Axles. The role handles sales and leases of new and used vehicles, with the goals of customer satisfaction and meeting dealership gross profit and volume targets. The work environment is described as clean, modern, and supportive.

Requirements

Knowledge and comprehension of federal and state regulations governing medium- and heavy-duty equipment sales.
At least one year of truck or heavy-duty equipment sales experience and/or training.
Associate degree or an equivalent combination of experience and training.
Knowledge of the heavy- and medium-duty truck and trailer industry.
Effective oral communication and presentation skills.
Ability to establish and maintain effective customer relations.
Math skills sufficient to calculate discounts, interest, and related figures.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.
Computer literacy, including knowledge of word-processing and spreadsheet software.
Current state sales license.
Valid Wisconsin Commercial Driver’s License.

Responsibilities

Approach and greet customers who enter the sales office or lot.
Help customers select vehicles by asking questions to determine their needs.
Explain product performance, applications, benefits, and optional equipment.
Offer test drives after obtaining proper identification in accordance with dealership policy.
Follow dealership sales and follow-up procedures.
Explain equity, value, and depreciation concepts to customers as needed.
Complete paperwork, including sales orders, insurance, and title documents, according to dealership policy.
Submit completed closed deals to the accountant.
Prepare sold vehicles for delivery, deliver them, and explain operating features, warranty, and paperwork to customers.
Follow up after delivery to ensure customer satisfaction and encourage repeat and referral business.
Maintain a prospect development system.
Handle dealer trades, including pickup and delivery, and prospect daily.
Represent the dealership professionally and maintain a professional appearance and work area.
Stay current on new products, features, and accessories.
Attend training as requested by the manager and participate in sales meetings.
Perform other duties as assigned.
Use OEM programs such as SpecPro, Fusonet, DTNA Connect, and The Dash.