Heavy Duty Parts Specialist

Genuine Parts Company•Orlando, FL

About The Position

NAPA Auto Parts Stores is seeking a Heavy-Duty Counter Parts Professional who enjoys helping customers with heavy-duty parts questions and needs, sharing knowledge about part features, benefits, and warranty information, and contributing to a fast-paced retail team. The role involves using cash registers and computer and paper catalog systems, helping team members, and supporting continuous improvement in store processes and procedures. The employee is expected to maintain a professional appearance, attitude, and performance.

Requirements

  • Heavy-duty parts knowledge and/or experience.
  • Passion for delivering customer care.
  • Excellent verbal and written communication skills.
  • Motivation to train and learn.
  • Ability to thrive in and enjoy a busy, fast-paced retail environment.
  • Valid driver's license and/or reliable transportation.

Nice To Haves

  • ASE Heavy Duty Parts Certification.
  • Knowledge of heavy-duty parts cataloging and/or inventory management systems.

Responsibilities

  • Help customers with heavy-duty parts questions and needs.
  • Share knowledge about heavy-duty part features, benefits, and warranty information.
  • Work effectively in a fast-paced retail store.
  • Help team members.
  • Operate a cash register and use computer and paper catalog systems.
  • Contribute to continuous improvement in store processes and procedures.
  • Maintain a professional appearance, attitude, and performance.
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