Hearing Instrument Specialist

CQ Partners•Manteca, CA

About The Position

The family-owned and operated practice has provided personalized hearing care to its community since 1979 and operates four locations. It emphasizes building personal relationships, listening to patients’ concerns, and making each visit positive and comfortable, with the belief that hearing health is whole health. The practice is seeking a Hearing Instrument Specialist or Hearing Instrument Specialist Trainee to join its team. The role provides patient-centered hearing care, including comprehensive evaluations, counseling and education, and recommending and fitting hearing devices. It also involves clinical administrative work and may include marketing and community outreach.

Requirements

  • Demonstrated experience building strong, positive relationships with patients.
  • Active California Hearing Aid Dispensing license.
  • Patient-centered approach and strong listening skills.
  • Strong communication skills and ability to influence others.
  • Ability and desire to collaborate as part of a diverse team of professionals.
  • Flexible and adaptable, and open to change and feedback.
  • Energetic team player who can collaborate and work independently.
  • Out-of-the-box thinking and problem-solving skills.
  • Interpersonal and persuasive skills.
  • Passion and willingness to go above and beyond.

Nice To Haves

  • Experience with or interest in a private-practice culture using state-of-the-art equipment and offering all manufacturers.
  • Interest in learning, growing, and expanding knowledge and skills.
  • Interest in contributing marketing ideas and community outreach.

Responsibilities

  • Conduct diagnostic comprehensive hearing evaluations.
  • Execute treatment plans through counseling and education.
  • Recommend and fit appropriate hearing devices based on patients’ needs.
  • Assist with clinical administrative functions, including phone calls, documentation, and reporting.
  • Maintain confidentiality of business and patient information.
  • Adhere to company policies and procedures.
  • May participate in marketing and public outreach, including community events, lunch-and-learns, health fairs, and senior living events.

Benefits

  • Independence and decision-making in helping patients hear their best.
  • Opportunity to contribute creative marketing ideas, participate in community outreach, and provide service that differentiates the practice.
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