Hearing Care Provider- Escondido, CA

WSA Americas•Escondido, CA

11h•$60,000 - $85,000

About The Position

HearUSA, part of WSA, is seeking a Hearing Care Provider in Escondido, California. The role delivers personalized hearing care through comprehensive hearing evaluations, hearing aid recommendations, fitting, follow-up, maintenance, and repair. The provider works to meet client needs and HearUSA’s Simply Excellent Hearing Care service standards, while supporting center growth through community outreach and collaboration with colleagues. The position requires compliance with applicable state licensing laws, FDA guidelines, company policies, quality practice guidelines, and HIPAA requirements. HearUSA offers field support, professional development, continuing education, career advancement opportunities, commissions, and a comprehensive benefits package. The listed salary range is $60,000–$85,000.

Requirements

Experience in a similar audiology or hearing aid specialist role.
Active state license in audiology and/or hearing aid dispensing.
Ability to pay close attention to detail and maintain a high degree of accuracy.
Basic or advanced written communication skills.
Experience interacting with customers or clients.
Ability to communicate detailed or technical information clearly, accurately, and concisely.
Ability to work quickly, accurately, and independently in a fast-paced environment.

Nice To Haves

1–5 years of experience preferred.

Responsibilities

Perform comprehensive hearing evaluations and select and fit hearing aids using the Simply Excellent Hearing Care service model; meet a minimum NPS score of 75.
Demonstrate hearing aids during annual evaluations, providing clients with a personalized auditory simulation.
Evaluate test results alongside client needs and make personalized recommendations that maximize client benefits.
Conduct follow-ups, clean-and-check appointments, and hearing aid repairs; maintain skills in ear impression taking, earmold modification, and recommending ALD accessories.
Partner with the District Manager, HCP Team Leads, and Learning & Development to adopt initiatives that grow center revenue and serve more clients.
Build local community relationships and support marketing campaigns, including physician outreach and health fairs; complete at least one community outreach and/or physician marketing activity per quarter.
Comply with state license laws, FDA guidelines, WSA policies, HearUSA Quality Practice Guidelines, and HIPAA requirements; complete client documentation, outcome notes, and referrals.
Pursue continued professional development in service delivery, counseling, selling, fitting, and troubleshooting current hearing aid technology.
Embrace HearUSA’s values of Going Beyond Together, Pioneering for Better Solutions, and Passion for Impact.