Health Market Department Manager

Hy-Vee•Omaha, NE

1d•Onsite

About The Position

The HealthMarket Department Manager leads the HealthMarket department, setting standards for customer service, product quality, department presentation, sanitation, team performance, and profitability. The manager keeps up with health and wellness product trends, helps customers locate products and understand available options, and builds a welcoming environment. For homeopathic and natural wellness products, the manager may help customers locate and access products but must not provide medical instruction or advice on product use. The role includes recruiting, hiring, training, supervising, and evaluating department employees; handling performance and disciplinary matters; coordinating schedules, daily work plans, and goals with store leadership; and overseeing ordering, replenishment, pricing, product rotation, and expiration-date checks. The manager analyzes sales trends, prepares advertising projections, plans promotions and displays, ensures sanitation procedures are followed, operates the cash register, and may assist in other store areas or special projects. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Ability to deliver outstanding customer service and inspire a team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability and willingness to keep up with health, wellness, and natural-product trends.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with customers, employees, and vendors.
Ability to handle confidential information, including employee compensation, pricing, and sales reports, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to stand and walk continuously on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Must be at least 18 years old.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

High school diploma or equivalent.
One to three years of related work experience.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Create a friendly customer environment by encouraging team members to greet and engage with customers and leading by example.
Help customers find products, reach items, carry purchases, and locate homeopathic and natural wellness products without giving medical instruction or product-use advice.
Stay current on product trends and educate customers by offering suggestions and answering questions.
Recruit, hire, train, supervise, and evaluate department employees, and address performance and disciplinary matters as needed.
Coordinate employee schedules, daily work plans, and department goals with store leadership.
Oversee ordering, replenishment, pricing, product rotation, and expiration-date checks.
Analyze weekly and monthly sales trends, prepare advertising projections, and plan promotions and displays.
Ensure sanitation guidelines and procedures are established and followed.
Operate the cash register accurately and report discrepancies.
Follow Hy-Vee's dress code, hygiene standards, and company policies.
Assist in other store areas and take on special projects as needed.