Health Market Department Manager

Hy-Vee•Rochester, MN

5d•Onsite

About The Position

The HealthMarket Department Manager leads a fast-growing retail department and is responsible for product quality, department presentation, customer education, team performance, and profitability. The manager stays current on wellness trends, helps customers find products, and develops a welcoming department atmosphere. When assisting customers with homeopathic and natural wellness products, the manager may help locate and access products but must not provide medical instruction or advice on product use. The role includes hiring, training, supervising, and evaluating department employees; coordinating schedules and daily work plans with store leadership; overseeing ordering, replenishment, pricing, product rotation, and expiration-date checks; reviewing sales trends; preparing advertising projections; planning promotions and displays; and maintaining sanitation and company standards. The manager also operates the cash register, handles other store duties and special projects as needed, and reports to the Store Director, Store Manager, and Assistant Managers of Health Wellness Home, Store Operations, and Perishables. Direct reports are HealthMarket Department Employees. This is a fast-paced retail role involving extended periods of standing and walking on hard surfaces, frequent handling of heavy objects, and possible work in cooler or freezer environments. The work environment may include dirt, noise, temperature extremes, dampness, vibrations, standard store equipment, electrical equipment, cleaning products, and solvents. Safety training is provided. The anticipated hourly starting wage is $18.00 to $22.50, depending on experience. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

Ability to deliver outstanding customer service and inspire a team to do the same.
Ability to lead, motivate, and develop a team in a fast-paced retail environment.
Ability to use basic math, including fractions, decimals, and percentages.
Ability to communicate clearly in writing and verbally with customers, employees, and vendors.
Ability to handle confidential information, including employee compensation, pricing, and sales reports, with discretion.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
High school diploma or equivalent preferred.
One to three years of related work experience preferred.

Nice To Haves

High school diploma or equivalent.
One to three years of previous related work experience.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Create a welcoming atmosphere by encouraging employees to greet and engage with customers and leading by example.
Help customers find products, reach items, and carry purchases.
Stay current on product trends and educate customers by offering suggestions and answering questions.
Help customers locate and access homeopathic and natural wellness products without providing medical instruction or advice on product use.
Recruit, hire, train, supervise, and evaluate department employees, and handle performance and disciplinary matters as needed.
Coordinate scheduling, daily work plans, and department goals with store leadership.
Oversee ordering, replenishment, pricing, product rotation, and expiration-date checks.
Analyze weekly and monthly sales trends, prepare advertising projections, and plan promotions and displays.
Ensure sanitation guidelines and procedures are in place and consistently followed.
Operate the cash register accurately and report discrepancies as needed.
Maintain compliance with the dress code, hygiene standards, and company policies.
Assist in other store areas and take on special projects as needed.