Health Market Department Manager
About The Position
The HealthMarket Department Manager leads a retail department, setting standards for product quality, department presentation, customer education, customer service, sanitation, team relations, and profitability. The manager keeps up with wellness trends, helps customers locate products, and leads department employees in a fast-paced store environment. For homeopathic and natural wellness products, the role is limited to helping customers locate and access products and does not include medical instruction or advice about product use. The manager recruits, hires, trains, supervises, and evaluates employees; addresses performance and disciplinary matters; coordinates schedules, daily work plans, and department goals with store leadership; and oversees ordering, replenishment, pricing, product rotation, expiration checks, sales analysis, ad projections, promotions, and displays. The role also involves register operation, policy compliance, supporting other store areas and projects, and meeting physical requirements that include lifting and moving freight, extended standing and walking, and working in cooler or freezer environments.
Requirements
- Ability to deliver outstanding customer service and inspire the team to do the same.
- Ability to lead, motivate, and develop a team in a fast-paced retail environment.
- Ability to stay curious and keep up with health, wellness, and natural product trends.
- Basic math skills, including fractions, decimals, and percentages.
- Clear written and verbal communication with customers, employees, and vendors.
- Ability to handle confidential information, including employee compensation, pricing, and sales reports, with discretion.
- Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
- Ability to continuously stand and walk on hard surfaces for extended periods.
- Ability to work in cooler or freezer environments for extended periods.
- Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
- Must be at least 18 years old.
- Employment is contingent upon successful completion of a pre-employment drug screen.
Nice To Haves
- High school diploma or equivalent preferred.
- 1 to 3 years of related work experience preferred.
Responsibilities
- Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
- Create a welcoming atmosphere by encouraging customer engagement and leading by example.
- Help customers find products, reach items, and carry purchases.
- Keep current on product trends and educate customers with suggestions and answers to questions.
- Help customers locate and access homeopathic and natural wellness products without providing medical instruction or advice on product use.
- Recruit, hire, train, supervise, and evaluate department employees; handle performance and disciplinary matters as needed.
- Coordinate scheduling, daily work plans, and department goals with store leadership.
- Oversee ordering, replenishment, pricing, product rotation, and expiration date checks.
- Analyze weekly and monthly sales trends, prepare ad projections, and plan promotions and displays.
- Ensure sanitation guidelines and procedures are in place and consistently followed.
- Operate the cash register accurately and report discrepancies.
- Maintain compliance with the dress code, hygiene standards, and company policies.
- Assist in other store areas and take on special projects as needed.
- Unload, lift, stock, and rotate incoming truck freight and merchandise.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
