Health Market Clerk

Hy-Vee, Inc.•Grimes, IA

About The Position

The HealthMarket Clerk supports Hy-Vee’s HealthMarket department by providing friendly customer service and helping keep products fresh, the department clean, and shelves stocked. The role involves assisting customers with locating products and purchases, offering product suggestions, answering questions, and helping customers access homeopathic and natural wellness products without providing medical instruction or advice on product use. The clerk monitors product freshness and appearance, replenishes and rotates items, anticipates daily product needs, follows or develops production lists, checks in and puts away products, and reviews invoices as needed. The role also includes sanitation and cleaning duties, removing trash, maintaining an organized work area, collaborating with teammates, following company policies and hygiene standards, and assisting in other store areas or special projects when needed. Training and support are provided; prior experience is not required.

Requirements

  • Ability to follow written and verbal instructions.
  • Basic math skills, including simple addition, subtraction, counting, and recording.
  • Clear, friendly communication with customers and teammates.
  • Ability to stay organized and keep up with the pace of a busy department.
  • Less than a high school diploma or equivalent is accepted.

Nice To Haves

  • Up to six months of similar or related work experience.

Responsibilities

  • Greet customers warmly and provide helpful service throughout the store.
  • Help customers find products, reach items, carry heavy purchases, and communicate their feedback or requests to the team.
  • Offer product suggestions and answer customer questions.
  • Help customers locate and access homeopathic and natural wellness products without providing medical instruction or advice on product use.
  • Monitor product freshness and appearance, replenish and rotate products as needed.
  • Anticipate daily product needs and follow or develop a production list.
  • Check in products, put products away, and review invoices as needed.
  • Follow sanitation procedures and keep the work area clean and organized.
  • Remove trash promptly and maintain a tidy department.
  • Work with teammates to ensure a positive customer experience.
  • Follow the company dress code, hygiene standards, and policies.
  • Assist in other store areas and take on special projects as needed.
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