Health Market Clerk

Hy-Vee•Council Bluffs, IA

About The Position

The HealthMarket Clerk supports Hy-Vee’s HealthMarket department by keeping products fresh, the department clean and well-stocked, and customers welcomed and assisted. The role involves customer service, product replenishment and rotation, checking in and putting away deliveries, following sanitation procedures, and collaborating with teammates. The position may also assist in other store areas and with special projects. Training and support are provided; prior experience is not required.

Requirements

Ability to follow written and verbal instructions.
Basic math skills for simple addition, subtraction, counting, and recording.
Ability to communicate clearly and helpfully with customers and teammates.
Ability to stay organized and keep up with the pace of a busy department.
Less than a high school diploma or equivalent experience accepted.

Nice To Haves

Up to six months of similar or related work experience preferred.

Responsibilities

Greet customers warmly and provide outstanding customer service throughout the store.
Help customers find products, reach items, carry heavy purchases, and relay feedback or requests to the team.
Offer product suggestions and answer customer questions.
Help customers locate and access homeopathic and natural wellness products without giving medical instruction or advice on product use.
Monitor product freshness and appearance, and replenish and rotate products as needed.
Anticipate daily product needs and follow or develop a production list.
Check in products, put products away, and review invoices as needed.
Follow sanitation procedures and keep the work area clean and organized.
Remove trash promptly and maintain a tidy department.
Work with teammates to provide a smooth, positive customer experience.
Comply with the dress code, hygiene standards, and company policies.
Assist in other store areas and take on special projects as needed.