Baylor Scott & White BUMC Healthcare Shuttle Driver

LAZ Parking Texas•Dallas, TX

4d•Onsite

About The Position

Shuttle Drivers provide effective, efficient, and safe transportation for passengers at Baylor Scott & White BUMC in Dallas, Texas. They load and unload passengers, including assisting passengers with special needs using equipment such as wheelchair lifts and tie-downs, and help ensure the safety and welfare of everyone using the shuttle. The role also includes customer service, shuttle inspections and cleaning, refueling, recordkeeping, communication with management, and compliance with applicable safety and transportation requirements. The position pays $19.00 per hour. Schedules include 4:45 a.m.–2:00 p.m. and 2:00 p.m.–12:00 a.m.; shifts vary Monday through Sunday. Full-time and part-time positions are listed. A valid driver’s license, at least two years of licensed driving experience, and a DOT medical card are required. Employees must be able to work flexible shifts, including days, evenings, weekends, holidays, and overtime.

Requirements

Valid driver’s license.
At least two years of licensed driving experience.
Pass a DOT physical and/or possess a current Medical Certificate; the posting also lists a DOT medical card as required.
Reliable transportation to and from work.
Ability to communicate professionally and convey information effectively.
Outgoing and enthusiastic personality.
Ability to speak, read, and comprehend English.
Ability to work flexible shifts and hours, including days, evenings, weekends, holidays, overtime, peak-volume periods, and vacated shifts.
Openness to feedback, differing opinions, and other points of view.
Sense of urgency and timeliness.
Ability to seek improvement.
Excellent team-building and interpersonal skills.
Ability to work in heat, wind, snow, rain, and other elements.
Ability to lift, push, and pull at least 50 pounds.
Ability to stand, walk, and sit for extended periods, up to eight hours per day.
Ability to drive continuously in the designated shuttle for at least two to three hours.
Ability to bend, stoop, squat, and lift frequently during a shift.
Ability to apply pressure to an object with the fingers and palm.
Ability to perform repetitive motions using the hands, wrists, and arms, and repetitive motions using the ankles, knees, and hips.
Ability to communicate and receive detailed information orally.

Responsibilities

Take necessary steps to ensure the safety of passengers and others around the shuttle.
Prioritize service quality and reliability.
Greet passengers, respond promptly to correspondence and problems, display a caring attitude, and build rapport with passengers.
Anticipate passenger needs and seek to meet or exceed them.
Provide general information about the healthcare campus.
Work independently or with a team, follow supervisors’ directions, and contribute effectively in a team environment.
Promote customer satisfaction through friendly, helpful, and professional service.
Perform pre-trip and post-trip inspections to check operating condition and compliance with company, DOT, safety, and maintenance standards.
Assist passengers when boarding and exiting the vehicle, including operating specialized equipment such as wheelchair lifts and tie-downs.
Prepare and submit accident and incident reports promptly.
Perform routine cleaning and shuttle maintenance, and maintain a neat appearance, including wearing assigned uniforms.
Handle funds carefully and report lost articles.
Refuel vehicles and maintain assigned fuel-usage logs.
Comply with Federal DOT requirements, state driving regulations, safety rules, and procedures.
Maintain effective communication and working relationships with passengers, coworkers, supervisors, and managers.
Use a two-way radio.
Report accidents, problems, and required mechanical or cosmetic shuttle information to management promptly.
Secure the shuttle and follow safety procedures.
Remain alert and observe authorized and unauthorized activity, taking appropriate action.
Follow safety codes and OSHA standards.
Respond respectfully to guest and visitor inquiries and resolve service or customer discrepancies.
Perform other related duties and tasks as assigned.