Service Associate II Monday-Friday 8am-430pm HLD BMX
About The Position
Healthcare Service Associate II supports warehouse order fulfillment for healthcare products, including medical devices, testing equipment, and pharmaceuticals. The work includes receiving products and orders, placing stock into storage, picking and packing orders, shipping orders, and providing customer service support. The role helps healthcare clients improve efficiency and serve their customers. The position performs hands-on warehouse work according to established processes and procedures, with a moderate degree of supervision. It requires accurate and safe execution of warehouse activities, use of warehouse technology, and work in ambient, refrigerated, or freezer storage environments. The posting also describes broader service and facility support duties, including helping meet contractual service levels and performance indicators, supporting customer and vendor relationships, and identifying operational improvements.
Requirements
- Ability to lift up to 70 lbs.
- Ability to perform warehouse activities including picking, packing, shipping, receiving, put-away, cycle counts, and inventory audits.
- Ability to use RF scanners and a computer-based WMS.
- Ability to perform tasks accurately and safely while following established processes and procedures.
- Ability to work in ambient warehouse, refrigerated, or freezer environments.
- Successful completion of a background check and drug screen.
- Must be a U.S. citizen or national, a lawful permanent resident, or otherwise authorized to work in the U.S. for this employer.
Responsibilities
- Perform warehouse activities including picking, packing, shipping, receiving, put-away, cycle counts, and inventory audits.
- Use radio frequency (RF) scanners to perform warehouse activities electronically.
- Use a computer-based warehouse management system (WMS) for outbound and inbound processes and inventory control.
- Complete tasks using defined processes with a high level of accuracy and minimal supervision.
- Maintain transaction accuracy and comply with safety and quality requirements.
- Support customer service and healthcare order fulfillment.
- Help manage delivery or deployment of contracted services to meet or exceed service-level agreements (SLAs) and key performance indicators (KPIs).
- Support business products by collaborating with vendors, customers, and internal support groups.
- Support facility activities related to government compliance, inbound receipts, kitting, order processing, supplier procurement, inventory, staffing, inspections, employee engagement and development, safety, security, and profitability.
- Perform financial activities such as forecasting, allocations, adjustments, and annual business planning.
- Retain and strengthen customer relationships, which may include face-to-face customer service.
- Identify and recommend opportunities to improve operational efficiency, effectiveness, and capabilities.
- Provide support to field stocking locations, agent locations across multiple geographies, and the provider network, as needed.
Benefits
- Excellent weekly pay
- 401(k)
- Medical coverage after a waiting period
- Dental coverage after a waiting period
- Vision coverage after a waiting period
- Medical and prescription drug coverage
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and supplemental life insurance
- Accidental Death and Dismemberment coverage
- Disability Income Protection Plan
- Employee Assistance Program
- Vacation
- Paid holidays and personal time
- Paid sick and family and medical leave time as required by law
- Discounted Employee Stock Purchase Program
- Annual short-term and/or long-term incentive compensation programs, subject to eligibility requirements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
