Healthcare Performance Analyst

Project Renewal • New York, NY

3d • Hybrid

About The Position

The Healthcare Performance Analyst works within Project Renewal’s Program Evaluation and Quality Assurance (PEQA) Department, which develops and manages performance measurement, quality assurance, and continuous improvement systems. Under the general direction of the Senior Performance Analyst and in close collaboration with healthcare leadership, the analyst supports healthcare programs by developing systems, tools, and insights that improve program effectiveness and advance continuous quality improvement. The position collaborates with program leadership, frontline staff, and the PEQA team to support accurate performance measurement, data integrity, and actionable reporting and dashboards for strategic and operational decision-making. The role requires a hybrid work schedule.

Requirements

• Master’s degree in a related field, or a bachelor’s degree with at least three years of experience in healthcare, human services, program evaluation, or a related field.
• Strong analytical skills, including the ability to organize, analyze, interpret, and communicate quantitative data accurately and with attention to detail.
• Experience with data visualization.
• Experience with data management and information design, and knowledge or understanding of relational databases.
• Expertise in electronic healthcare applications, with working knowledge of clinical documentation and healthcare coding concepts.
• Excellent communication skills and ability to explain complex topics in non-technical terms to staff at all levels.
• Exceptional attention to detail and strong organizational and project management skills.

Nice To Haves

• Power BI experience is highly desired.
• Experience with eClinicalWorks (eCW) is preferred.
• A master’s degree in a related field is preferred.

Responsibilities

• Support analytical and quantitative needs and develop outcome metrics across healthcare services, including healthcare integration initiatives, program planning, survey analysis, and healthcare goal development and expansion.
• Use knowledge of relational databases to advance projects, reports, and dashboards based on information in those systems.
• Collaborate with healthcare leadership, clinical staff, and IT on the design and development of reports and dashboards in Power BI.
• Use querying tools to develop and maintain data models for recurring monitoring reports and dashboards, including visit volume, patient demographics, and claims/payment monitoring.
• Aggregate and analyze consumer feedback surveys and focus groups, generate insights, evaluate service quality, and identify opportunities for improvement.
• Coach, support, and train healthcare staff in using interactive reports and dashboards for performance measurement and monitoring.
• Support capacity-building activities related to data integrity, quality assurance, evaluation, and workflow management.
• Perform other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level