Performance Analyst

BH Management Services, LLC•Remote - Texas, TX
•$82,000 - $87,500

About The Position

BH Management, LLC is a people-first multifamily owner and operator that manages more than 100,000 units and employs over 2,800 people. The Performance Analyst manages a portfolio of up to 30 stabilized communities, reviewing rent pricing and evaluating property performance to support revenue objectives and ownership goals. The role works with Community Managers, Regional Managers, clients, operators, Corporate Marketing Support, and the Performance Strategy leader. The analyst leads performance discussions, prepares reports and written analyses, identifies opportunities to improve underperforming assets, and supports the adoption of revenue management tools and workflows. The position may require travel up to 20% as business needs require. The schedule is Monday through Friday, though it may vary depending on business needs. The approved pay range is $82,000–$87,500.

Requirements

  • Two to three years of relevant industry experience, with demonstrated application of analytical, operational, or revenue management principles.
  • Ability to travel up to 20% as business needs require.
  • Advanced proficiency with computer and technology tools, including industry-specific platforms and data analysis systems.
  • Strong attention to detail and consistent focus on accuracy, quality, and follow-through.
  • Excellent communication, facilitation, and presentation skills, including the ability to engage and influence diverse stakeholders.
  • Ability to work independently while managing competing priorities with flexibility and strong time management skills.
  • Ability to perform effectively in a fast-paced, dynamic environment while maintaining a results-oriented mindset.

Nice To Haves

  • Bachelor’s degree in marketing, communications, revenue management, finance, accounting, statistics, or a related field; equivalent professional experience will be considered.

Responsibilities

  • Manage a portfolio of up to 30 stabilized communities and review and approve daily rent pricing to align with revenue objectives.
  • Lead recurring performance calls with Community Managers and Regional Managers, evaluating revenue management and marketing system settings and implementing adjustments to meet ownership goals at least monthly.
  • Serve as the primary point of contact for pricing and ILS discussions with clients and operators.
  • Analyze asset performance and present insights during performance calls; conduct deeper evaluations of underperforming properties and escalate concerns to leadership as needed.
  • Identify and recommend ancillary services and product opportunities to leadership for evaluation and potential integration.
  • Develop and distribute monthly and quarterly performance reports with actionable recommendations for clients and Operations.
  • Partner with the Performance Strategy leader to deliver insights and present strategic recommendations.
  • Review monthly exceptions and overall property performance, providing written analysis and improvement strategies to stakeholders.
  • Document underperforming assets in the Property Workbook weekly and escalate risks when appropriate.
  • Participate in weekly departmental meetings to share insights, align strategies, develop corrective action plans for underperforming assets, and address emerging issues.
  • Maintain accurate ILS listings and coordinate property marketing updates with Corporate Marketing Support as needed.
  • Lead and support onboarding and ongoing training for onsite teams on revenue management tools, systems, and workflows; reinforce best practices during performance discussions.
  • Perform other duties as assigned.
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