Healthcare Partner ( HME Sales Representative)

AdaptHealth•North Charleston, SC

About The Position

AdaptHealth provides home medical equipment and related services intended to help patients live at home. The Healthcare Partner builds and manages strategic relationships with healthcare providers, distributors, and industry partners to drive revenue growth, improve customer satisfaction, and promote the company’s products and services. The role combines sales expertise, market knowledge, and relationship-building to develop solutions for healthcare providers, payers, and partners. The position conducts outside sales visits, builds and maintains referral relationships, travels throughout assigned territories, and works toward sales targets. It also researches market and regulatory developments, coordinates with internal teams, represents AdaptHealth at industry events, and tracks partner activity and sales performance using CRM tools. When the Intake team cannot obtain required documentation, the Healthcare Partner may obtain provider orders, signatures, and original prescriptions on-site. The role requires adherence to PPE, infection-control, hazardous-materials, and compliance procedures, along with completion of assigned training. The work involves travel throughout the service area and use of a personal vehicle. Physical demands include extended periods sitting, standing, bending, stooping, and stretching; repetitive computer-related hand and wrist motions; and lifting up to 30 pounds. The employee may encounter fluctuating or stressful work levels, hazardous materials, noise, temperature extremes, infectious pathogens, and angry or irate customers, patients, or referral sources. AdaptHealth describes its employee commitment as including support, development, and advancement opportunities, competitive compensation and incentives, comprehensive total rewards and benefits, industry-leading care and innovation, and responsible environmental stewardship. Benefits listed include medical, dental, and vision coverage; 401(k) with company match; paid time off and six paid holidays; employee stock purchase plan; paid parental bonding leave; disability and life insurance; flexible spending and health savings accounts; telehealth and clinic access; spousal reimbursement; and identity theft protection and a legal plan. Applicable waiting periods apply.

Requirements

For the Healthcare Partner level, three years of work-related experience is required.
Bachelor’s degree from an accredited college, or equivalent experience in B2B or B2C sales.
Valid and unrestricted driver’s license in the state of residence.
Strong knowledge of healthcare markets, including providers, payers, and regulatory environments.
Exceptional interpersonal and relationship-building skills.
Excellent verbal and written communication skills, including the ability to explain complex solutions to diverse audiences.
Ability to work independently and collaboratively.
Ability to prioritize and manage multiple projects.
Results-driven approach and strong accountability.
Strategic thinking and strong problem-solving skills.
Adaptability in fast-paced and dynamic work environments.
Collaborative, team-oriented mindset.
Mental alertness and ability to handle confidential information appropriately.
Proficient computer skills and knowledge of Microsoft Office.
Ability to travel throughout the service area and use a personal vehicle.
Ability to bend, stoop, stretch, stand, and sit for extended periods.
Ability to perform repetitive wrist, hand, and/or finger motions due to extensive computer use.
Ability to lift up to 30 pounds as needed and perform the physical and mental functions of the position.
A company-conducted background check is required for all roles, and a company-conducted motor vehicle record check is required for driving roles.

Nice To Haves

Experience developing and maintaining client relationships, driving sales growth, and meeting or exceeding revenue targets is preferred.
For the Senior Healthcare Partner level, five years of work-related experience is required.
For the Principal Healthcare Partner level, eight years of work-related experience is required.

Responsibilities

Identify and cultivate relationships with healthcare providers, distributors, and industry partners.
Establish mutually beneficial partnerships to expand the company’s market reach and regularly engage partners to align business objectives and growth strategies.
Conduct daily outside sales visits to establish new business relationships and maintain existing relationships with medical-community referral sources.
Meet customers in person to identify needs, build relationships, and drive business growth.
Travel to assigned territories to generate leads, provide accurate service information, negotiate contracts, and deliver customer service.
Achieve or exceed assigned sales targets through partner engagement.
Design and implement sales strategies tailored to partner needs.
Conduct presentations, product demonstrations, and negotiations to close deals.
Research and monitor industry trends, competitors, and regulatory developments; use findings to identify opportunities and refine sales approaches.
Provide feedback to internal teams to inform product development and marketing strategies.
Serve as the primary point of contact for partners and ensure timely responses and resolution of issues.
Collaborate with marketing, operations, customer success, and other internal teams to deliver a seamless partner experience.
Represent the company at industry events, conferences, and partner meetings.
Track and report partner-sales KPIs, maintain current partner-interaction and pipeline records in CRM tools, analyze results, and recommend improvements.
Obtain prescribing-provider orders, signatures, and original prescriptions on-site when the Intake team is unable to do so.
Follow procedures for PPE, infection control, and hazardous-material handling.
Complete assigned compliance training and other educational programs and adhere to AdaptHealth’s Compliance Program.
Perform other related duties as assigned.

Benefits

Comprehensive medical, dental, and vision coverage, eligible the first of the month following hire
401(k) with company match
Paid time off plans, including six paid holidays
Employee Stock Purchase Plan
Paid Parental Bonding Leave
Short- and long-term disability insurance
Life and AD&D insurance
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
CVS Minute Clinic and Teledoc access
Spousal Advantage Reimbursement Plan
Identity Theft Protection and Legal Plan
Competitive compensation and incentives
Support, development, and advancement opportunities