Healthcare Operations Manager

DaVita Kidney Care•Phoenix, AZ

2d•Onsite

About The Position

DaVita is hiring a Healthcare Operations Manager (Facility Administrator) to lead an outpatient clinic. This operationally focused, results-driven leader will directly impact patient care, support patients’ health through clinical goal setting and quality improvement initiatives, and develop a cross-functional clinical team. Healthcare experience is not required, though management or equivalent renal experience is required. The manager is responsible for the clinic’s operations and performance, including budgets, expense forecasts, vendor relationships, supplies, and compliance. The role has autonomy to run the clinic, with support from the director, regional peers, and the broader company. The manager partners with the Regional Operations Director to identify and address employee and patient concerns and advance regional goals and standards. The position is available when the clinic is open. DaVita describes its culture as focused on work-life balance, personal and professional growth, teamwork, and belonging. The company offers performance-based rewards and a comprehensive total rewards package.

Requirements

Associate degree preferred unless required by state or local law; a bachelor's degree in a related area is strongly preferred.
At least two years of management experience in healthcare, business, or the military, or equivalent renal experience (such as nurse, dietitian, social worker, or LPN), subject to discretion of the DVP and/or ROD.
Current Registered Nurse license if required by the state of employment.
Current CPR certification, or obtain certification within 60 days of hire or change in position.
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook.
Ability to collaborate with clinical and financial teams.

Nice To Haves

Healthcare experience is not required; related healthcare experience may be considered as equivalent renal experience.
Other qualifications and combinations of skills may be considered at the discretion of the ROD and/or Divisional Vice President.

Responsibilities

Lead and manage the operation and performance of an outpatient clinic.
Develop, mentor, and inspire a cross-functional clinical team.
Support patient relationships and improve patient health through clinical goal setting and quality improvement initiatives.
Manage the clinic budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.
Partner with the Regional Operations Director to identify and address employee and patient concerns and work toward regional goals and standards.
Collaborate daily with clinical and financial teams to produce results aligned with business needs.