Healthcare Operations Manager

DaVita•Medford, OR
•Onsite

About The Position

DaVita is hiring a Healthcare Operations Manager (Facility Administrator) to lead an outpatient clinic in Medford, Oregon. This is a front-line leadership role focused on patient care, clinic operations, team development, quality improvement, and financial performance. Healthcare experience is not required, though the position requires management experience or equivalent renal experience. The manager has autonomy to run the clinic, with support from a director, regional peers, and the wider company. The role involves working with clinical and financial teams and partnering with the Regional Operations Director to address employee and patient concerns and advance regional goals and standards. The clinic’s operating schedule determines when the manager needs to be available. DaVita describes a culture focused on belonging, collaboration, work-life balance, and personal and professional growth.

Requirements

  • At least one year of management experience in healthcare, business, or the military, or equivalent renal experience in a role such as nurse, dietitian, social worker, or LPN; equivalent experience is subject to the discretion of the DVP and/or ROD.
  • Associate degree preferred unless required by state or local law; a bachelor's degree in a related area is strongly preferred.
  • Current license to practice as a Registered Nurse if required by the state of employment.
  • Current CPR certification, or obtain certification within 60 days of hire or position change.
  • Intermediate computer skills and proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Ability to collaborate with clinical and financial teams.

Nice To Haves

  • Healthcare operations or other healthcare experience is not required.
  • Associate degree preferred; bachelor's degree in a related area strongly preferred.

Responsibilities

  • Lead and develop a cross-functional clinical team to provide care for patients.
  • Build relationships with patients and support their health through clinical goal setting and quality improvement initiatives.
  • Manage the clinic's overall operations and performance, including budgets, expense forecasting, vendor relationships, supply orders, and compliance monitoring.
  • Partner with the Regional Operations Director to identify and address employee and patient concerns and work toward regional goals and standards.
  • Collaborate daily with clinical and financial teams to achieve results aligned with business needs.
  • Support a positive team environment and encourage teammates to reach their potential.
  • Be available when the clinic is open.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • Paid time off
  • PTO cash out
  • Paid training
  • Family resources
  • EAP counseling sessions
  • Access to Headspace
  • Backup child and elder care
  • Maternity and paternity leave
  • Pet insurance
  • Performance-based rewards
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