Healthcare Operations Manager

DaVita Kidney Care•Apopka, FL
•Onsite

About The Position

DaVita is hiring a Healthcare Operations Manager (Facility Administrator) to lead an outpatient clinic. This operationally focused role directly affects patient care and is responsible for the clinic’s overall operation and performance. Health care experience is not required, although at least one year of management experience or equivalent renal experience is required. The manager leads and develops a cross-functional clinical team, supports patient relationships and clinical goal-setting, and drives quality improvement. The role manages budgets, expense forecasts, vendor relationships, supply orders, and compliance. The manager works with the Regional Operations Director and regional peers to address employee and patient concerns and meet regional goals and standards. The position is available when the clinic is open.

Requirements

  • At least one year of management experience in healthcare, business, or the military, or equivalent renal experience such as nurse, dietitian, social worker, or LPN experience; exceptions may be considered at the discretion of the DVP and/or ROD.
  • Current license to practice as a Registered Nurse if required by the state of employment.
  • Current CPR certification, or certification obtained within 60 days of hire or change in position.
  • Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook.
  • Ability to collaborate with clinical and financial teams.
  • Other qualifications and combinations of skills may be considered at the discretion of the ROD and/or Divisional Vice President.

Nice To Haves

  • Associate degree preferred, unless required by state or local laws.
  • Bachelor's degree in a related area strongly preferred.

Responsibilities

  • Lead, develop, mentor, and inspire a cross-functional clinical team.
  • Build relationships with patients and support clinical goal-setting and quality improvement initiatives.
  • Manage the complete operation and performance of the clinic.
  • Adhere to the budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.
  • Partner with the Regional Operations Director to identify and address employee and patient concerns and work toward regional goals and standards.
  • Collaborate daily with clinical and financial teams to achieve results aligned with business needs.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) match.
  • Paid time off and PTO cash out.
  • Paid training.
  • Family resources and EAP counseling sessions.
  • Access to Headspace®.
  • Backup child and elder care.
  • Maternity and paternity leave.
  • Pet insurance.
  • Performance-based rewards based on individual and team contributions.
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