Healthcare Operations Manager

DaVita Kidney Care•Kennewick, WA

7d•$94,200 - $148,000•Onsite

About The Position

DaVita is hiring a Healthcare Operations Manager (Facility Administrator) to lead an outpatient clinic. This is a front-line leadership role with direct impact on patient care and clinic operations. Healthcare experience is not required. The manager leads and develops a cross-functional clinical team, oversees the clinic’s performance and finances, and works with regional leadership and clinical and financial teams to meet business and care goals. The role includes autonomy to manage the facility, with support from the director, regional peers, and the wider company. The position emphasizes patient relationships, clinical goal setting, quality improvement, team development, and a culture of shared values. The manager is available when the clinic is open and partners with the Regional Operations Director to identify and address employee and patient concerns. DaVita describes its workplace as supportive and offers performance-based rewards. The role requires at least one year of management experience in healthcare, business, or the military, or equivalent renal experience, subject to leadership discretion. An associate degree is preferred unless state or local law requires it; a bachelor’s degree in a related area is strongly preferred. A current registered nurse license is required if mandated by the state of employment, and current CPR certification is required or must be obtained within 60 days of hire or a position change. Intermediate computer skills and proficiency with Microsoft Word, Excel, PowerPoint, and Outlook are required.

Requirements

At least one year of management experience in healthcare, business, or the military, or equivalent renal experience (such as nurse, dietitian, social worker, or LPN), subject to the discretion of the DVP and/or ROD.
Associate degree preferred unless required by state or local law; a bachelor’s degree in a related area is strongly preferred.
Current license to practice as a Registered Nurse if required by the state of employment.
Current CPR certification, or the ability to obtain certification within 60 days of hire or change in position.
Intermediate computer skills and proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to collaborate with clinical and financial teams.

Nice To Haves

Healthcare experience is not required; other qualifications and combinations of skills may be considered at the discretion of the ROD and/or Divisional Vice President.

Responsibilities

Lead and develop a cross-functional clinical team to deliver for patients, teammates, and the community.
Manage the clinic’s overall operations and performance, including adhering to the budget, forecasting expenses, managing vendor relationships, ordering supplies, and monitoring compliance.
Build patient relationships and support patient health through clinical goal setting and quality improvement initiatives.
Partner with the Regional Operations Director to identify and address employee and patient concerns and advance regional goals and standards.
Collaborate daily with clinical and financial teams to produce results aligned with business needs.
Support a workplace culture based on shared values and recognize teammates for demonstrating those values.