Healthcare Operations Manager

DaVita Kidney Care•Orlando, FL
•Onsite

About The Position

DaVita is hiring a Healthcare Operations Manager (Facility Administrator) to lead an outpatient clinic in Orlando, Florida. This is a front-line leadership role with direct impact on patient care and clinic operations. Healthcare experience is not required, though relevant management or renal experience is required. The manager develops and supports a cross-functional clinical team, promotes patient health through clinical goal setting and quality improvement, and oversees the clinic’s operational and financial performance. The role works closely with clinical and financial teams and partners with the Regional Operations Director to address employee and patient concerns and meet regional goals and standards. The position requires a Level 2 background screening through the Florida Care Provider Clearinghouse.

Requirements

  • At least one year of management experience in healthcare, business, or the military, or equivalent renal experience in a role such as nurse, dietitian, social worker, or LPN; alternatives may be considered at the discretion of the DVP and/or ROD.
  • Current license to practice as a Registered Nurse if required by the state of employment.
  • Current CPR certification, or certification obtained within 60 days of hire or change in position.
  • Collaboration skills for working with clinical and financial teams.
  • Intermediate computer skills and proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Ability to complete a Level 2 background screening through the Florida Care Provider Clearinghouse.

Nice To Haves

  • Associate degree preferred, unless required by state or local laws.
  • Bachelor’s degree in a related area strongly preferred.

Responsibilities

  • Lead, develop, mentor, and inspire a cross-functional clinical team.
  • Support strong patient relationships and improve patient health through clinical goal setting and quality improvement initiatives.
  • Manage the clinic’s overall operations and performance, including budgets, expense forecasts, vendor relationships, supply ordering, and compliance monitoring.
  • Partner with the Regional Operations Director to identify and address employee and patient concerns and work toward regional goals and standards.
  • Collaborate daily with clinical and financial teams to achieve results aligned with business needs.
  • Contribute to a positive team environment and recognize teammates for demonstrating shared values and behaviors.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • Paid time off
  • PTO cash out
  • Paid training
  • Family resources
  • EAP counseling sessions
  • Access to Headspace
  • Backup child and elder care
  • Maternity and paternity leave
  • Pet insurance
  • Performance-based rewards
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