Healthcare Operations Manager

DaVita Kidney Care•Rome, GA

7d•Onsite

About The Position

The Healthcare Operations Manager (Facility Administrator) is the front-line leader of an outpatient clinic, responsible for its operations and performance and for directly supporting patient care. The role leads and develops a cross-functional clinical team, builds relationships with patients, and advances patient health through clinical goal-setting and quality improvement initiatives. Healthcare experience is not required. The manager oversees clinic finances and operations, including budgets, expense forecasts, vendor relationships, supply ordering, and compliance. They work with the Regional Operations Director to identify and address employee and patient concerns and help the clinic meet regional goals and standards. The position offers autonomy in running the clinic, with guidance from the director, regional peers, and the broader company. The manager must be available when the clinic is open.

Requirements

At least one year of management experience in healthcare, business, or the military, or equivalent renal experience in a role such as nurse, dietitian, social worker, or LPN; alternatives may be considered at the discretion of the DVP and/or ROD.
Current license to practice as a Registered Nurse if required by the state of employment.
Current CPR certification, or certification obtained within 60 days of hire or change in position.
Intermediate computer skills and proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to collaborate with clinical and financial teams.

Nice To Haves

Associate degree preferred, unless required by state or local laws.
Bachelor's degree in a related area strongly preferred.

Responsibilities

Lead, develop, mentor, and inspire a cross-functional clinical team.
Support patient care through patient relationships, clinical goal-setting, and quality improvement initiatives.
Manage the complete operation and performance of the clinic.
Adhere to the budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.
Partner with the Regional Operations Director to identify and address employee and patient concerns and work toward regional goals and standards.
Collaborate daily with clinical and financial teams to produce results aligned with business needs.