Healthcare Operations Manager

DaVita Kidney Care•Fort Myers, FL
•Onsite

About The Position

DaVita is hiring a Healthcare Operations Manager (Facility Administrator) to lead an outpatient clinic. This is a front-line leadership role with responsibility for patient care quality, clinic operations, financial performance, and team development. Health care experience is not required, although the role requires qualifying management or equivalent renal experience. The manager leads and develops a cross-functional clinical team, supports continuous improvement through clinical goal setting and quality initiatives, and works to ensure a positive environment for patients and teammates. The role manages the clinic’s complete operations and performance, including budgeting, expense forecasting, vendor relationships, supply orders, and compliance. The manager has autonomy to run the clinic with guidance from a director and regional peers, and partners with the Regional Operations Director to address employee and patient concerns and work toward regional goals and standards. The role requires availability while the clinic is open and daily collaboration with clinical and financial teams.

Requirements

  • At least one year of management experience in healthcare, business, or the military, or equivalent renal experience, subject to the discretion of the DVP and/or ROD.
  • Current license to practice as a Registered Nurse if required by the state of employment.
  • Current CPR certification, or obtain certification within 60 days of hire or change in position.
  • Intermediate computer skills and proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Ability to collaborate with clinical and financial teams.

Nice To Haves

  • Associate degree preferred unless required by state or local law.
  • Bachelor’s degree in a related area strongly preferred.

Responsibilities

  • Lead, develop, mentor, and inspire a cross-functional clinical team.
  • Support patient health through clinical goal setting and quality improvement initiatives.
  • Manage the clinic’s overall operations and performance.
  • Adhere to the budget and forecast expenses.
  • Manage vendor relationships and order supplies.
  • Monitor compliance.
  • Partner with the Regional Operations Director to identify and address employee and patient concerns and advance regional goals and standards.
  • Collaborate daily with clinical and financial teams to produce results aligned with business needs.
  • Develop the team and help teammates reach their full potential.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) match.
  • Paid time off and PTO cash out.
  • Paid training.
  • Family resources and EAP counseling sessions.
  • Access to Headspace.
  • Backup child and elder care.
  • Maternity and paternity leave.
  • Pet insurance.
  • Performance-based rewards based on individual and team contributions.
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