Healthcare Operations Facility Administrator

Fresenius Medical Care•Mesa, AZ

About The Position

As a Facility Administrator with Fresenius Medical Care, you will manage and oversee the daily operations of a dialysis clinic and collaborate with the Medical Director and Charge Nurse to provide quality patient care. The role includes responsibility for clinic operations, patient care coordination, staff development and management, and physician relationships. You will enter the Clinical Leadership Program, which supports continuous learning for managers through onboarding, essential functions, leading the business, and advanced leadership. Career advancement may include progression to Director of Operations and then a senior leadership role. The position involves desk and personal computer work, interaction with facility staff and physicians, and may require travel between assigned facilities, community locations, and regional, business unit, or corporate meetings. The work environment is a healthcare facility with controlled air temperature and moderate noise levels; exposure to infectious and contagious diseases or materials may occur. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
At least 4 years of business operations experience in a healthcare facility.

Responsibilities

Manage clinic operations, including costs, processes, staffing, and quality standards.
Provide leadership, coaching, and development plans for direct reports.
Partner with internal Human Resources, Quality, and Technical Services departments.
Collaborate with the Home Therapies Manager to oversee the facility’s Home Therapies Program.
Maintain the integrity of medical and operations records and comply with data collection and auditing activities.
Manage clinic financials, including efficient use of supplies and equipment and regular profit-and-loss reviews.
Complete required network reporting and oversee on-site state or federal surveys.
Coordinate inventory and supply management, review monthly inventory counts, and approve purchase orders to support cost containment, timely distribution, and competitive pricing.
Perform other related duties as assigned.
Collaborate with the Charge RN, Medical Director, and physicians regarding direct patient-care responsibilities.
Coordinate patient care from admission through discharge.
Monitor patient and family education regarding access care, including medical instructions.
Serve as a resource for patients and families, address concerns and questions, and review patient satisfaction surveys.
Participate in selecting and hiring team members and ensure new hires complete orientation and mandatory training.
Ensure patient-care employees complete appropriate training and maintain current licensures and certifications.
Support clinical staff regularly and encourage professional growth.
Maintain current knowledge of company benefits, policies, procedures, and processes.
Complete employee evaluations and establish annual goals.
Document disciplinary actions and consult with the clinic Director of Operations and Human Resources when needed.
Manage staff scheduling and payroll.
Facilitate physician privilege applications and compliance with Fresenius Medical Care Medical Staff By-Laws.
Build strong physician relationships and ensure regular, effective communication.
Participate in the regional Governing Body, an interdisciplinary team that governs policies.