Healthcare Manager for Senior Clergy

Meta Care Inc•Marquette, MI

About The Position

The Healthcare Manager for Senior Clergy serves as a trusted guide and advocate for senior clergy members of the Catholic Diocese of Marquette, helping them navigate healthcare and benefits and supporting their overall well-being. This is a member advocate and care coordination role, not a hands-on clinical care position. It is part of Clergy Care, a service of Meta Care, Inc., which develops strategies to help members receive appropriate care and resources. The role builds relationships with senior clergy, helps identify their needs, coordinates appointments and services, supports members during and after hospitalizations, and connects them with healthcare providers and community resources. The Healthcare Manager collaborates with Meta Care’s support team, client leadership, and client-affiliated ministries. The position is part-time, 15 hours per week, and requires travel to member locations and events as needed. It is available immediately.

Requirements

  • At least 3 years of healthcare experience.
  • Experience in clinical or medical office settings.
  • Strong communication and listening skills, including the ability to offer emotional support.
  • Strong organizational abilities and attention to detail.
  • Ability to work independently and collaborate with healthcare professionals and the Meta Care team.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • A humble, service-oriented demeanor and genuine desire to support others.

Nice To Haves

  • Preferred background as an RN, LPN, CNA, or MA; an active license is not required.
  • Passion for helping individuals navigate the healthcare system.
  • Nurses seeking a meaningful non-bedside role may find the position a good fit.

Responsibilities

  • Build trusted relationships with senior clergy through regular outreach and personal visits.
  • Serve as a primary contact for senior clergy who need help navigating healthcare and benefits.
  • Identify unmet needs and connect members with appropriate services and resources.
  • Promote preventive wellness and provide educational materials on prevention, wellness, and chronic disease management.
  • Provide clear health information to help members understand and use their benefits.
  • Coordinate medical, dental, and specialist appointments.
  • Help members navigate healthcare systems and provider networks.
  • Support benefit coordination and collaborate with plan design vendors as needed.
  • Coordinate third-party services, including durable medical equipment, home health, and specialty providers.
  • Connect members with community resources such as transportation, home care, and support services.
  • Conduct hospital visits and advocate for members during hospitalizations.
  • Provide post-hospitalization follow-up and care coordination.
  • Visit members in assisted living, skilled nursing facilities, retirement homes, and hospitals.
  • Conduct home safety assessments and arrange modifications or meal services when needed.
  • Assist members with remote monitoring tools such as glucometers, blood pressure cuffs, and alert systems.
  • Collaborate with Meta Care’s pharmacists, nutritionists, and social workers.
  • Coordinate with client leadership and client-affiliated ministries and services, including retirement homes and assisted living facilities.
  • Participate in client meetings to identify needs and ensure comprehensive support.
  • Develop outreach initiatives to increase awareness of available services and benefits.
  • Maintain accurate and timely documentation of member interactions and services provided.
  • Maintain confidentiality in accordance with PHI and HIPAA guidelines.
  • Engage respectfully and professionally with clergy members and colleagues.
  • Travel to member locations and events as needed.
  • Perform additional duties as assigned by the Vice President of Care Management.
  • Successfully complete background checks and required screenings.
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