Industry Executive-Healthcare, Higher Education & Nonprofit-Executive Director

JPMorgan Chase & Co.•Chicago, IL

12h•$210,000 - $300,000

About The Position

The Healthcare, Higher Education and Non-Profit (HHN) Relationship Executive drives business development to grow and retain profitable banking relationships with healthcare, higher education, and nonprofit clients with annual revenues of $50 million to $150 million. The role includes managing a team of Commercial Middle Market Bankers and maintaining an individual client portfolio. The executive partners with credit underwriting, treasury sales, client service, administrative assistants, and other functional groups inside and outside the Commercial Bank to deliver products and solutions to clients. Regional client travel may account for approximately 25% of the schedule. The position focuses on relationship management, sales, team leadership, and business development, while championing innovation and a customer-centric mindset. The executive also leads projects benefiting the region and national team and fosters a diverse, equitable, and inclusive work environment.

Requirements

Typically at least 10 years of account relationship management experience focused on business relationships.
Understanding of Commercial Banking products and services, with knowledge of the region.
Ability to mobilize internal networks and resources.
Demonstrated experience meeting or exceeding sales goals and a record as a top individual contributor.
Experience in a Commercial Bank setting, specifically leading or managing a commercial lending sales team.
Sales management and business development skills, including proficiency in building and maintaining positive client relationships.
Excellent verbal and written communication skills, with the ability to communicate clearly and concisely.

Nice To Haves

Bachelor’s degree and formal credit training.
Strong technology experience; digital background preferred.
Excellent organizational skills and the ability to manage, prioritize, work under pressure, and meet tight deadlines.
Strong interpersonal and influencing skills, including the ability to establish credibility and strong partnerships with senior business and control partners.
Self-directed, proactive, and creative problem-solving abilities; sound judgment and ability to navigate ambiguity.
Flexibility to adapt to changing business priorities and multitask.

Responsibilities

Drive business development to grow and retain profitable banking relationships with healthcare, higher education, and nonprofit clients.
Manage a team of Commercial Middle Market Bankers while maintaining an individual client portfolio.
Partner with credit underwriting, treasury sales, client service, administrative assistants, and other functional areas to deliver products and solutions to clients.
Champion a culture of innovation and a customer-centric mindset.
Stay current with industry trends to identify opportunities for innovation or strategic partnerships.
Deliver the entire firm across lines of business.
Identify ways to improve efficiency with existing technical infrastructure through automation and use opportunities offered by new technologies.
Lead specially assigned projects for the benefit of the region and national team.
Lead or manage, coach, mentor, and retain a high-performing commercial banking team, as applicable.
Foster a diverse, equitable, and inclusive work environment.

Benefits

Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
Comprehensive health care coverage.
On-site health and wellness centers.
Retirement savings plan.
Backup childcare.
Tuition reimbursement.
Mental health support.
Financial coaching.
Reasonable accommodations for religious practices and beliefs, and mental health or physical disability needs.