Industry Manager-Healthcare, Higher Education & Nonprofit-Managing Director
About The Position
The West Region Healthcare, Higher Education and Nonprofit (HHN) Banking Industry Manager is a senior leadership role responsible for setting regional strategy, driving business performance, and leading a team that delivers integrated banking solutions to healthcare, higher education, and nonprofit clients. The role partners with product specialists across the firm to provide a coordinated client experience and grow profitable relationships. The position has sole responsibility for leading and growing the region’s Middle Market Nonprofit (MMNFP) business. This segment serves nonprofits with annual revenues of approximately $50 million to $150 million, spanning healthcare, higher education, social services, professional organizations, foundations, performing arts, museums, K–12, and other nonprofit subsectors. The role is accountable for regional HHN and MMNFP business results, including the identification of the MMNFP total addressable market and expansion of regional coverage capacity. The final officer title and job grade are at the firm’s discretion and may differ from the requisition based on the candidate’s experience. Compensation may include base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity. Benefits are subject to eligibility.
Requirements
- Typically 10+ years of progressive leadership experience, with demonstrated strength in management, execution, and influencing across stakeholders.
- Strong understanding of Commercial Banking products and solutions, with regional market knowledge.
- Proven record of business development and relationship management, including meeting or exceeding growth goals.
- Demonstrated ability to lead in a matrixed environment and mobilize internal resources to deliver outcomes.
- Strong written and verbal communication skills, including the ability to engage effectively with senior client and internal audiences.
- Strong risk mindset and knowledge of regulatory expectations and control frameworks.
- Strong organizational skills and ability to prioritize and deliver results in a fast-paced environment.
Nice To Haves
- Prior leadership roles in emerging middle market banking are preferred; nonprofit banking experience is not required.
- Prior experience leading a commercial banking sales team.
- Bachelor’s degree and formal credit training.
Responsibilities
- Own and execute the regional business strategy, including revenue growth, profitability, and overall client franchise performance, with accountability for HHN and regional MMNFP results.
- Lead, develop, and retain a high-performing team of Bankers, Associates, and Analysts, typically comprising 7–10 direct reports, including Industry Executives and directly reporting bankers.
- Drive new business origination and disciplined pipeline management to support conversion and relationship expansion.
- Develop and maintain senior-level client relationships, provide trusted advice, and deliver solutions aligned with client objectives.
- Coordinate delivery across Treasury & Securities Services, Public Finance, Securities Trading, Asset Management, Leasing, Credit, and Investment Banking.
- Maintain strong risk and control discipline and ensure adherence to regulatory expectations and internal policies across client engagements.
- Identify opportunities to improve operating efficiency and client experience through process improvements, modernization, and appropriate use of technology.
- Lead strategic initiatives and special projects supporting regional and national HHN priorities.
- Foster an inclusive, respectful, high-accountability culture that supports performance, development, and collaboration.
- Identify and confirm the region’s MMNFP total addressable market through market mapping, coverage planning, and prioritization of subsectors and geographies.
- Build and scale regional MMNFP coverage capacity by hiring and developing leaders and bankers in strategic locations based on market findings, expanding coverage and market share.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Competitive total rewards package, including base salary and, for eligible roles, possible commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
