Healthcare Executive Director (HED), Wisconsin Ecosystem
About The Position
The Healthcare Executive Director (HED) leads the local healthcare ecosystem strategy, partnering with customers to improve patient outcomes, reduce healthcare costs, and enhance quality of care. Working with the Medical Affairs Executive Director, the HED defines the near- and long-term vision for the ecosystem and develops and delivers a local plan aligned with Genentech and Squad Therapeutic Area strategies and priorities. The role identifies opportunities for partnerships where customer and company priorities intersect. The HED builds and maintains relationships across the healthcare ecosystem, brings customers together to address complex delivery challenges, and vertically integrates customer, payer, provider, and health-system priorities. The role is accountable for ecosystem business performance, applying a P&L mindset, deploying resources responsibly, addressing patient access barriers, and using data and insights to guide decisions. The HED leads and develops a team with therapeutic, reimbursement, and clinical education expertise. The leader fosters an integrated customer experience, coaches and holds the team accountable, supports talent development and retention, and builds a culture of trust, belonging, inclusion, and psychological safety. The position also contributes to enterprise initiatives and represents healthcare customers in organizational work.
Requirements
- Bachelor’s degree.
- 10–12 years of cross-functional industry therapeutic experience in commercial life sciences, such as pharmaceutical or biotechnology.
- Demonstrated achievement of financial, quantitative, and customer engagement metrics across account types such as private payers, public payers, and hospital systems.
- Experience developing and implementing strategic plans across complex healthcare environments, including managed care, contracting strategy, administration, and pull-through.
- Experience and success leading teams responsible for driving brand revenue growth.
- Ability to lead complex cross-functional account teams and operate amid ambiguity without a set playbook, including aligning teams.
- Track record of successful partnerships with external customers and organizations, peers, and the broader internal organization.
Nice To Haves
- Strong business acumen and commercial insight developed through industry experience, an MBA, or a similar postgraduate degree.
- Experience leading and mentoring other leaders.
- Preference for candidates who live within the Wisconsin Ecosystem; candidates in adjacent ecosystems are also considered.
Responsibilities
- Develop and implement a local ecosystem plan aligned with Genentech and Squad Therapeutic Area strategies and priorities.
- Partner with the Medical Affairs Executive Director to define the strategic near- and long-term vision for the healthcare ecosystem.
- Build, maintain, and leverage customer and ecosystem relationships; understand customer needs and co-create solutions to improve patient outcomes, reduce costs, and improve quality of care.
- Bring ecosystem customers together to address complex healthcare delivery issues.
- Drive ecosystem business performance through execution of therapeutic area strategies and actively manage a healthy P&L.
- Lead, motivate, coach, and develop a team with functional and therapeutic area expertise; hold team members accountable to performance standards and support talent attraction, retention, and development.
- Engage compliantly and effectively across the ecosystem with the ecosystem leadership team and functional partners.
- Integrate customer, payer, provider, and healthcare-system priorities to develop a strategic assessment of the ecosystem and its key business drivers.
- Evaluate and deploy resources using an outcomes focus and data insights; make trade-offs across therapeutic areas and ecosystems in line with portfolio priorities and One Pharma Strategy.
- Evaluate and initiate payer and provider contracting opportunities, support pull-through of national and regional payer decisions, and address patient access barriers.
- Represent the US healthcare space and its customers in enterprise initiatives and organizational workstreams.
- Bring customer insights and learnings into company and therapeutic area strategy development.
- Partner with Squads and functional partners to maximize customer and patient impact.
- Identify opportunities to advance health equity in alignment with CMG Health Equity Strategy.
- Use customer experience data and metrics to identify opportunities and ensure the team delivers an integrated customer experience.
- Partner with field medical leadership to deliver integrated customer and patient impact.
- Share best practices and seek advice across ecosystems, Squads, and functional partners; invest in personal development and foster trust, belonging, and psychological safety.
Benefits
- Relocation benefits are available.
- A discretionary annual bonus may be available based on individual and Company performance.
- The position qualifies for company benefits; details are available through the referenced benefits link.
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What This Job Offers
Job Type
Full-time
Career Level
Director
