Healthcare Enrollment Specialist (US based, English Speaking)

1bios•Remote, Remote

15d•Remote

About The Position

1bios is a provider of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and other virtual care solutions, partnering with physician practices and health systems to provide remote care. The Healthcare Enrollment Specialist contacts eligible patients by phone, explains programs recommended by their physicians, answers questions, and enrolls patients who choose to participate. This is a remote, work-from-home role with flexible scheduling and a minimum commitment of 20 hours per week. The position is offered as a 1099 independent contractor role, with full-time and part-time schedules available. Compensation is $15 per hour plus a $5 bonus per completed enrollment; the posting states that top performers average over $30 per hour.

Requirements

Speak excellent English and communicate slowly, clearly, and compassionately with elderly patients, including those who may have chronic conditions or hearing difficulties.
Be a clear, confident communicator with a warm and friendly demeanor.
Be comfortable spending most of the working shift on the phone making outbound calls.
Be tech-savvy and experienced with web-based tools and systems.
Be self-motivated, reliable, and able to work independently in a quiet, professional environment.
Be able to start within a few days to a week.
Commit to a minimum of 20 hours per week.
Have a quiet, private space for making calls.
Have a reliable internet connection and computer setup.

Responsibilities

Make 8–15 outbound calls per hour to eligible patients, using a mix of warm leads and cold outreach.
Use call scripts to explain the benefits of RPM and CCM programs recommended by patients’ physicians.
Enroll interested patients by obtaining verbal consent and entering required information into the 1bios system.
Maintain accurate records and meet productivity and enrollment goals.
Potentially participate in text and/or email campaigns to patients and take calls responding to campaigns.