Healthcare Coverage Specialist

Purple Ink LLC • LaGrange, IN

15d • $38,000 - $40,000 • Hybrid

About The Position

A nonprofit organization dedicated to access to, education about, and use of healthcare coverage is seeking a Healthcare Coverage Specialist to help uninsured Hoosiers find resources and understand healthcare and coverage programs. The role is based in Indiana communities and is described as 80% remote, with daily travel within a designated region and representation at conferences and community events throughout the state. Candidates from a variety of locations are welcome, with a preference for those from rural communities.

Requirements

• Associate degree and two to five years of relevant experience in a comparable position.
• Ability to complete training and certification as a Navigator through the Indiana Department of Insurance.
• Experience with health insurance, particularly Medicaid and the ACA Marketplace.
• Strong attention to detail and ability to accurately record and verify information in real time.
• Proficiency with technology, including online applications and web-based portals.
• Comfort using online meeting platforms.
• Ability to scan, upload, and submit supporting documentation accurately and promptly.
• Willingness and ability to travel daily within a designated region.
• Proficiency in MS Office.
• Strong listening, problem-solving, and critical thinking skills.
• Commitment to the mission while complying with State and Federal regulations.
• Proven ability to work successfully in an 80% remote role.

Nice To Haves

• Experience in nonprofit social services.
• Candidates from rural communities are preferred.

Responsibilities

• Help uninsured Hoosiers find resources and understand healthcare and coverage programs.
• Understand, explain, and communicate health coverage program regulations and policies.
• Conduct phone interviews and assessments with applicants, occasionally using an interpreter.
• Upload and submit required documentation through online portals, ensuring accuracy and completeness.
• Collaborate with individuals and community groups to improve community health.
• Develop expertise and provide training and support to underserved Hoosiers.
• Represent the program throughout the state at conferences and community events.
• Complete reports to track progress toward program objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree