Healthcare Accounts Receivable Associate

Alteva RCM • New York, NY

38d • $50,000 - $65,000

About The Position

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Requirements

• High School Diploma or equivalent required
• 0-2 years of experience in physician collections, A/R follow-up, and denial management
• Proficiency in Microsoft Office applications (Excel, Word, Outlook)
• Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment
• Strong communication and interpersonal skills

Nice To Haves

• Associate's or Bachelor's degree preferred
• experience with reporting and data analysis tools preferred
• Exceptional attention to detail and organizational skills.
• Ability to work independently while contributing to a team-oriented environment
• Demonstrated problem-solving skills with a proactive and solution-driven approach

Responsibilities

• Manage a portfolio of accounts under guidance
• Conduct all aspects of claim follow-up and collections, including insurance calls and utilization of payer portals, ensuring accounts are progressing appropriately towards resolution.
• Work assigned accounts to resolution, including basic denials and appeals
• Maintain accurate, detailed, and timely account notes
• Partner cross-functionally with internal teams and external stakeholders to optimize revenue cycle performance
• Follow departmental best practices and processes
• Meet daily productivity and quality expectations
• Escalate complex or unresolved issues to Senior Associates or Team Leads

Benefits

• health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance.
• 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED