Accounts Receivable Associate
Alteva RCM•Scottsdale, AZ
•$50,000 - $65,000
About The Position
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
Requirements
- High School Diploma or equivalent required
- 0-2 years of experience in physician collections, A/R follow-up, and denial management
- Proficiency in Microsoft Office applications (Excel, Word, Outlook)
- Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment
- Strong communication and interpersonal skills
Nice To Haves
- Associate’s or Bachelor’s degree preferred
- experience with reporting and data analysis tools preferred
- In-depth knowledge of HIPAA regulations and healthcare privacy laws; maintains strict compliance at all times.
- Exceptional attention to detail and organizational skills.
- Ability to work independently while contributing to a team-oriented environment
- Demonstrated problem-solving skills with a proactive and solution-driven approach
Responsibilities
- Conduct all aspects of insurance follow-up and collections, including account resolution, payer communications, and utilization of payer portals and systems to ensure accounts are progressing appropriately
- Work assigned accounts to resolution, including basic denials and appeals
- Manage a portfolio of accounts under guidance
- Ensure compliance with payer regulations, company policies, and applicable healthcare laws
- Partner cross-functionally with internal teams and external stakeholders to optimize revenue cycle performance
- Follow departmental best practices and processes
- Identify and document denial reasons
- Maintain accurate and detailed account notes
- Meet daily productivity and quality expectations
- Escalate complex or unresolved issues to Senior Associates or Team Leads
Benefits
- health, dental, vision
- employee assistance plan
- paid family leave
- short-term disability and life insurance
- 401(k) plan with employer match
- flexible spending accounts
- employee discount program
- employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
