Health Unit Coordinator-AFSCME, Labor and Deliver, Part Time, Nights

UC Health•Cincinnati, OH

16d•Onsite

About The Position

UC Health is hiring a part-time Health Unit Coordinator for the night shift in the Labor and Deliver Department at University of Cincinnati Medical Center. The Health Unit Coordinator provides clerical support to the clinical team in carrying out daily patient-care functions. Responsibilities include transcribing physician orders, maintaining patient medical records and related forms and documents from admission through discharge, and serving as a communication link for requests and information among patients, staff, visitors, physicians, and other departments or agencies.

Requirements

High school diploma or equivalent.
One to two years of equivalent customer service experience.
Take initiative and work with minimal supervision; be a self-starter.
Excellent written and verbal interpersonal communication skills.
Excellent computer skills, including Microsoft Word, Excel, Outlook, and database management.
Strong time-management skills and ability to handle multiple tasks in a demanding environment.
Complete yearly mandatory unit-specific, hospital, and safety education.
BLS certification; candidates who are not certified at hire can receive training during orientation.

Nice To Haves

Health Unit Coordinator education from a college or vocational school.
Knowledge of medical terminology.

Responsibilities

Review physician orders as written and notify the nurse of STAT orders.
Complete computer order entry and requisitions promptly, forward them to the appropriate department, schedule diagnostic tests, and document completion of transcribed orders.
Complete clerical activities related to patient admission, transfer, and discharge.
Multitask during high-activity or high-stress periods and communicate effectively with healthcare providers.
Use proper phone etiquette, answer phones, and demonstrate customer service when interacting with patients, families, healthcare team members, and staff from other hospital departments.
Enter appropriate information in the electronic communication system, answer patient call lights promptly, page or call appropriate personnel, and notify the appropriate healthcare provider of critical test results.
Act as a receptionist, greet and assist patients, visitors, physicians, and staff, and serve as a unit resource as needed.
Handle patient information according to HIPAA.
Assemble charts for new admissions and maintain charts throughout the shift.
Add reports to charts promptly, facilitate charts to Medical Records, copy charts as needed, and prepare discharged patients' charts for Medical Record pickup.
Perform courier duties as directed by the RN.
Complete admission, transfer, and discharge log boards and statistical logbooks.
Assist with ordering and stocking supplies, equipment, and forms, and with placing patient charges.
Help maintain a clean, safe, and organized unit environment.
Perform patient-sitter duties as needed and immediately notify the nurse when equipment is unavailable.
Assist with unit statistics and Quality Improvement data.
Demonstrate willingness to work in multiple areas and assist with orienting and mentoring new personnel or volunteers.