Unit Coordinator- Labor & Delivery

Mass General Brigham • Newton, WA

1d • Onsite

About The Position

The Unit Coordinator provides administrative support to unit-based and hospital-wide clinicians and staff and serves as a liaison among patients, visitors, and clinicians. The role organizes priorities, completes tasks on time, manages confidential patient information, and partners with nursing to coordinate day-to-day patient flow, including communications about admissions, discharges, and transfers. It is expected to provide outstanding service during every customer interaction. Actual duties may vary by department. This position does not require patient care.

The position is based onsite at Newton-Wellesley Hospital in Newton, Massachusetts, and is scheduled for 16 hours per week: two 8-hour night shifts from 11 p.m. to 7:30 a.m., with rotating weekends and holidays. It is a regular employee position. The hourly pay range is $17.71–$25.28. The organization describes its compensation package as including potential differentials, premiums, bonuses, recognition programs, and career advancement opportunities, as applicable.

Requirements

• High school diploma or equivalent required.
• One to two years of administrative support experience required.
• Proficiency with office procedures and equipment, including filing, copying, scanning, printing, and faxing.
• Proficiency in Microsoft Office.
• Ability to proofread and edit written documents.
• Ability to use a phone system and standard office equipment.
• Ability to manage one's own time and the time of others.
• Strong verbal and written communication and interpersonal skills.
• Familiarity with medical terminology.

Nice To Haves

• Associate's degree in a related field.
• Certified Health Unit Coordinator credential from the National Association of Health Unit Coordinators (NAHUC).

Responsibilities

• Perform clerical and other duties to assist with general administration of the floor or unit.
• Greet and interact professionally with patients, families, visitors, and coworkers in person and through communication tools.
• Receive, prioritize, organize, and manage information at the central nursing station and throughout the unit.
• Schedule consultations, tests, procedures, and patient transport to other departments.
• Enter accurate, timely information into the electronic medical record for admissions, discharges, and transfers to support patient throughput.
• Contact ancillary service departments to obtain equipment, services, and supplies; track their status and location; and use the designated process to identify and facilitate repairs.
• May assist the manager with payroll duties, staff scheduling, or supervision of unit secretaries; duties may vary by department.

Benefits

• The posting describes comprehensive benefits, without specifying individual benefit types.
• Career advancement opportunities.
• Differentials, premiums, and bonuses, as applicable.
• Recognition programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED