Unit Secretary Labor and Delivery Unit

Corewell Health•Grand Rapids, MI
•Onsite

About The Position

The Unit Secretary provides clerical support for the Labor and Delivery Unit at Butterworth Hospital. The unit is a fast-paced procedural environment similar to a surgical setting, with 28 beds, 11 triage spaces, five prep and recovery bays, and three operating rooms; it averages 8,000 births per year. This is a fast-paced role that requires strong communication, prioritization, and multitasking skills. The position works the night shift, 7:00 p.m. to 7:30 a.m., for 24 scheduled hours per week, with variable workdays and every third weekend. Orientation includes four weeks of unit-specific training and may include day-shift training with a preceptor before transitioning to the regular night-shift schedule.

Requirements

  • High school diploma or equivalent.
  • Basic Life Support (BLS) certification required within 60 days of hire.
  • Strong communication, prioritization, and multitasking skills are necessary for the fast-paced role.

Nice To Haves

  • Two years of related experience is preferred.

Responsibilities

  • Provide clerical support to the unit and serve as a resource for team members.
  • Help sanitize and turn over rooms between patients.
  • Answer phone calls and help manage traffic into and out of the locked unit.
  • Provide wayfinding directions to visitors and outside team members, including laboratory, radiology, patient transport, nutrition services, and environmental services staff.
  • Page overhead and call for support when directed by clinical staff.
  • Assist with discharge, admission, and transfer charting in EPIC.
  • Order supplies and ensure rooms are appropriately stocked.
  • Answer call lights for non-direct patient-care needs.

Benefits

  • Comprehensive benefits package supporting financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with deals on restaurants, phone plans, spas, and more.
  • Optional identity theft protection, home insurance, and auto insurance.
  • Traditional and Roth retirement options with service contribution and matching savings. Benefits eligibility depends on employment type and status.
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