HUC II

Covenant Health•Knoxville, TN

2d•Onsite

About The Position

Health Unit Coordinator, Sr Behavioral Health is a full-time position with variable shifts, working 72 hours per pay period. Parkwest Medical Center, Covenant Health’s flagship facility in West Knoxville, is a leading hospital in East Tennessee, known for its world-class cardiac expertise and compassionate, community-centered care. It offers advanced services and has consistently received national recognition for its quality of care and patient safety. The Health Unit Coordinator provides essential clerical and secretarial services to the nursing unit, ensuring efficient operations and supporting patient care.

Requirements

Must be a CNA, MA, or EMT at the time of hire or be a HUC I, PCA, CNA, MA, or EMT with six or more (6+) months of experience at a Covenant Health facility and complete the Covenant Health’s Patient Care Assistant training protocol
For HUC II working in Cardiac Areas- completion of Apex modules 1-6 and/or telemetry class completed prior to hire or placement in a HUC II role.
External new hires must have CNA, MA, or EMT Certification.

Nice To Haves

Preference may be given to individuals possessing a HS diploma or GED.

Responsibilities

Performs clerical duties related to procedures such as admission, discharge, transfer, and death.
Ensures STAT orders are brought to the attention of licensed nursing personnel.
Transcribes physician’s orders accurately and in a timely manner and notifies consults as ordered.
Requisitions supplies and equipment, maintenance and repair services, and prepares related forms. Keeps unit stock and equipment inventories at appropriate levels.
Answers telephone and intercoms; relays and documents messages. Helps to ensure that follow-up to patients request is timely.
Assists physicians in obtaining reports from lab, radiology, etc.
Schedules patient tests, diagnostic procedures, and doctors appointments for patients as requested.
Organizes patient charts in proper sequence. Labels and replenishes all necessary forms.
Employ all established infection control policies including standard precautions, transmission based isolation precautions, OSHA standards, safety measures and proper body mechanics in performance of job.
Act as preceptor to HUC I.
If not a CNA, must demonstrate competency as a Patient Care Assistant by completing the Patient Care Assistant training class within Covenant. Must also have six or more (6+) months of full time work in a HUC I role.
Obtains patient records from other facilities.
Manages patient flow via flowboard if applicable.
Assures appropriate discharge disposition in electronic medical records
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Performs other duties as assigned.
Assigns and distributes cardiac telemetry equipment to designated hospital staff.
Retrieves cardiac telemetry equipment from nursing units as directed.
Admits and discharges patients from the telemetry monitoring service.
Maintains cardiac related equipment in a state of readiness in coordination with Bio Medical Engineering staff.
Identifies life threatening cardiac rhythms and institutes proper emergency procedures.