Health Services Secretary

Dekalb Area Retirement Center•Dekalb, IL

About The Position

Oak Crest is seeking a Health Services Secretary to support the nursing department and keep daily operations running smoothly. This role combines clerical and administrative work with coordination of information, management of central supplies, and support for nursing staff. It also contributes to a welcoming environment for residents and families and may include occasional hands-on resident care assistance as a CNA.

Requirements

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Comfort using computers, including Microsoft Word and Excel.
  • Current Illinois CNA certification.
  • Ability to balance multiple priorities while maintaining accuracy and confidentiality.
  • Positive, dependable attitude and willingness to support a busy healthcare team.

Nice To Haves

  • Previous clerical or administrative experience.

Responsibilities

  • Maintain resident records, filing systems, documentation, and forms to keep nursing units organized.
  • Support admissions by completing checklists, preparing paperwork, verifying insurance information, and coordinating required documentation.
  • Maintain schedules for routine laboratory work, assist with requisitions, and coordinate resident care documentation.
  • Assist nursing leadership with staff schedules, shift coverage, and daily administrative needs.
  • Monitor, order, and organize nursing supplies and equipment.
  • Maintain accurate monthly inventory records and resident billing information.
  • Communicate professionally with residents, families, staff, and outside providers.
  • Provide occasional hands-on resident care assistance as a CNA when needed.
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