Health Services Coordinatior

MBK Senior Living•Clearfield, UT

About The Position

The Health Services Coordinator serves on the health services team and supports department operations through administrative and clinical functions as directed by the Director of Health Services. The role preserves residents’ dignity and promotes independence by providing care and services in accordance with individual service plans and MBK policies and procedures. The coordinator conducts resident assessments, drafts and updates Individualized Service Plans, supports continuity of care, and provides or coordinates clinical services such as vital-sign checks, treatments, medication delivery, and emergency response. The role also coordinates prescriptions and pharmacy deliveries, maintains medication records and supplies, provides training as directed, and supports communication among residents, families, community staff, and outside health providers. The position requires an active RN, LVN, or LPN license in good standing and at least two years of related experience in a similar healthcare environment. The coordinator must work a flexible schedule opposite the Director of Health Services, including weekends and holidays, and meet the physical requirements of the role.

Requirements

  • Active RN, LVN, or LPN license in good standing; maintain licensure requirements, including continuing education completion and timely renewal.
  • At least 2 years of prior related work experience in a similar healthcare environment.
  • Complete required background clearances and health screening, and provide negative TB test results within 7 days of employment; the TB test must be from within the last 6 months.
  • Valid state driver’s license and valid insurance, or a reliable method of transportation.
  • Current technical and computer skills, including familiarity with Microsoft Office Suite (such as Word, Excel, and Outlook) and office equipment.
  • Excellent English communication skills, including speaking, writing, and reading.
  • Ability to make sound independent decisions when circumstances warrant and remain calm during stressful or emergency situations.
  • Ability to deal tactfully and professionally with personnel, residents, family members, and guests.
  • Strong organizational, problem-solving, and time-management skills.
  • Ability to maintain a neat and organized work environment to promote safe coordination of resident care.
  • Ability to work a flexible schedule opposite the Director of Health Services, including weekends and holidays.
  • Ability to meet the physical demands of the role, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion; moving throughout the community and between neighborhoods; lifting and carrying up to 50 pounds; pushing up to 250 pounds as necessary; and assisting with resident movement during routine transfers or emergencies.
  • Must not be considered an Excluded Party when employed at a community receiving Medicare or Medicaid funding, and must comply with applicable professional licensing requirements and laws and regulations, including HIPAA and Resident Rights.

Responsibilities

  • Conduct and coordinate assessments and evaluations of prospective residents and make admission recommendations in accordance with applicable rules, regulations, and community policies.
  • Draft initial Individualized Service Plans (ISPs) and update them as needed.
  • Review service plans with responsible parties and the Executive Director when requested by the Director of Health Services.
  • Ensure continuity of assisted living residents’ total care regimen.
  • Provide training and education, as directed, on medication delivery, treatments, safety protocols, emergency procedures, recordkeeping, and state requirements.
  • Complete assigned duties and required documentation accurately and on time.
  • Serve as a medication technician when needed.
  • Provide departmental coverage during absences by helping find coverage or completing duties personally.
  • Check vital signs as directed and observe for signs of improving or deteriorating health.
  • Perform basic nursing functions, including treatments, medication delivery, and responding to resident emergencies; help ensure residents are comfortable, well-fed, and hydrated.
  • Maintain adequate inventory of resident care supplies and minimize waste of supplies and equipment.
  • Coordinate prescription orders with doctors’ offices and pharmacy medication deliveries; oversee central medication storage, tracking, and delivery; and ensure Medication Administration Records are completed according to company policy and state regulations.
  • Support community marketing through positive interactions and by acting as a liaison between the community, families, and outside health service providers.
  • Maintain a safe and secure environment for staff, residents, and guests in accordance with established standards, policies, and procedures.
  • Comply with applicable federal, state, and local regulations and company policies and procedures.
  • Promote teamwork and open communication in accordance with MBK principles and core values.
  • Perform other duties or special projects as assigned or requested by the supervisor or Executive Director.

Benefits

  • 401(k) retirement plan with company match up to 4%.
  • Employee Assistance Program (EAP) for employees and household members.
  • Financial and legal services.
  • Educational Loan Assistance and scholarships.
  • Team Member Discount Programs.
  • Resources to support physical, emotional, and financial wellness.
  • Free meal per shift.
  • For full-time team members: comprehensive medical, dental, and vision coverage; multiple medical plan options, including an HSA-eligible plan with company contributions; healthcare and dependent-care flexible spending accounts; commuter benefits; company-paid life insurance and Accidental Death & Dismemberment coverage; disability benefits where applicable and subject to state-specific programs and eligibility; and voluntary accident, critical illness, and hospital indemnity insurance.
  • Leadership development and live in-person, virtual, individual, and group training.
  • Competitive salaries.
  • Supportive community team that encourages personal and professional growth and celebrates success.
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