Health Services Coordinator/Staff Scheduler

The Waters•City of Pewaukee, WI

About The Position

The Health Services Coordinator assists the Director of Health and Wellbeing with managing schedules for the Health and Wellbeing team to ensure appropriate staffing for safe and effective resident care. The role maintains accurate resident records according to State and Federal Regulations, uses the scheduling system to help manage block scheduling, and supports staff recruitment and retention. The position also contributes to community quality efforts and resident and family engagement.

Requirements

  • Caregiver or Resident Assistant experience.
  • CBRF certifications.
  • 1–3 years’ experience or training specifically related to block scheduling.
  • Compassion for and commitment to hospitality, service, and excellence in senior care.
  • Availability to work on-call as scheduled on weekends and holidays for staffing calls.

Nice To Haves

  • Previous administrative experience in a healthcare environment.
  • Experience with On-Shift.

Responsibilities

  • Train new hires to use various programs.
  • Coordinate clinical staff schedules to meet community requirements.
  • Communicate schedule updates and assignments daily.
  • Monitor staff attendance, overtime, and pool usage.
  • Participate in and support quality efforts throughout the community, including rounds on the floor.
  • Engage with and visit residents’ family and friends.
  • Perform other duties as assigned.

Benefits

  • Paid holidays; double time for holidays worked.
  • Instant access to 50% of earned but unpaid income with OnShift.
  • PTO that can be used as it is earned.
  • Medical and dental benefits available the first of the month.
  • 401(k), fully vested.
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