Staff Scheduler

Patient First • Glen Allen, VA

2d

About The Position

The Staff Scheduler coordinates staffing coverage and maintains scheduling operations to support adequate staffing and operational efficiency. The role assigns shift bonuses and overtime, prepares staffing and labor-cost reports, communicates scheduling updates, and works with center supervisors to resolve attendance issues, vacancies, and shortages. It maintains scheduling records in workforce management systems and supports compliance with organizational policies, labor laws, licensure requirements, and accreditation standards. The Staff Scheduler also verifies credentialing and certification requirements in assignments and supports improvements to scheduling efficiency, workforce utilization, and employee engagement. Other duties may be assigned.

Requirements

• Strong understanding of scheduling principles and staffing optimization.
• Proficiency with scheduling management systems, such as Workforce.
• Experience with Microsoft Excel, Microsoft Outlook, and reporting tools.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive employee information.
• Strong problem-solving and conflict-resolution abilities.

Nice To Haves

• Associate degree in business administration, healthcare administration, Human Resources, or a related field preferred.
• Two to four years of scheduling, workforce management, staffing coordination, or healthcare operations experience preferred.
• Experience in urgent care, ambulatory care, emergency medicine, or healthcare scheduling strongly preferred.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Coordinate coverage for staffing vacancies, including open shifts, shift swaps, emergency coverage, weekends, and holidays.
• Ensure appropriate assignment of shift bonuses and overtime.
• Prepare reports to identify scheduling gaps, analyze staffing levels and attendance trends, and calculate labor costs.
• Communicate scheduling updates and staffing requirements to employees and leadership.
• Collaborate with center supervisors to address attendance issues, vacancies, and staffing shortages.
• Maintain accurate employee scheduling records within workforce management systems.
• Ensure schedules comply with organizational policies, labor laws, licensure requirements, and applicable accreditation standards.
• Verify credentialing and certification requirements are reflected in scheduling assignments.
• Support initiatives to improve scheduling efficiency, workforce utilization, and employee engagement.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance for employees and dependents.
• Disability, life, and long-term care insurance.
• Employee Assistance Program.
• Flexible Spending accounts.
• 401(k) retirement plan with employer match.
• Paid Annual Leave.
• Volunteer Time Off Pay.
• Bereavement Leave.
• Emergency Leave Bank.
• Overtime Pay (hourly).
• Holiday Pay for salaried and hourly employees; double-time compensation for hourly employees working holidays.
• Discounted medical treatment at any Patient First location for employees and immediate family.
• Recruitment bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree